Apartment 2O

RE: Apartment 2O, 225 Parkside Avenue, Brooklyn, NY 11226 — Tenancy of 44+ Years Dear Nieuw Amsterdam Property Management, I am writing as Power of Attorney for my mother, Walterine Noel, the lease holder of Apartment 2O at 225 Parkside Avenue, Brooklyn, NY 11226, and as a tenant of the apartment. My mother and I have resided in this apartment together for over 44 years. All future communications regarding this tenancy must be directed to me, Michael Alfred, at [email protected]. This notice is being copied to Dara Yaskil and Courtney Horwitz at Strada Ventures LLC in their capacities as management liaisons, to Stephanie Knight at Summit as liaison for the building owners, and to the additional parties identified in the CC block below. This letter constitutes written notice under the New York City Housing Maintenance Code, the New York State Multiple Dwelling Law § 78, the Fair Housing Act (42 U.S.C. § 3604), the Americans with Disabilities Act, and the NYC Rent Stabilization Law (Admin. Code § 26-511 et seq.). I. CONTACT HISTORY & FAILURE TO RESPOND March 30–31, 2026 — Substandard Contractor Work. Contractor Orgist (646-529-3652) entered the unit and performed painting and plastering work that does not meet habitability or workmanship standards — flat paint applied directly over existing surfaces without scraping, proper surface preparation, or crack repair; cracks remain visible beneath the paint, and no prep work was completed. That contractor has not returned. His crew's materials — ladders, paint buckets, roller equipment, and paper floor coverings — have remained inside the unit since late March 2026 and have not been removed, constituting active trip hazards for my mother, age 85, who ambulates with a walker, and for me as a wheelchair user. On or about April 13, 2026 — First Contact with New Management. Contacted your office to report outstanding repair conditions and request completion of previously committed work. Your office had no record of any work orders for this unit, despite HPD inspection findings dating to December 2025. April 20, 2026 — Second Contact / Work Orders Issued. Spoke directly with Leo at your office regarding the same outstanding repairs and was given no remediation timeline. On this date, Leo also confirmed in writing that rent checks should be made payable to FLGSP225PARKSIDEAVELLC. April 20, 2026 — Written Commitment Re: Elevator. Received written communication from your office stating that elevator service would be restored by April 21, 2026. April 22, 2026 — Elevator Failure / DOB Complaint Filed. Elevator service was not restored as promised. At 9:35 AM, filed DOB Service Request SR# 311-27229207 (Type: Elevator — Not Working, 225 Parkside Avenue, Brooklyn, NY 11226). April 23, 2026 — Emergency / NYPD Intervention. When I arrived at the building, the elevator remained inoperative. I was forced to call 911. At approximately 1:00 PM, NYPD officers physically lifted me into the building. The elevator was not restored until later that day, only after I filed an additional HPD complaint. As a wheelchair user, the inoperative elevator rendered me completely unable to access the apartment that my mother and I have shared for over 44 years, from Thursday, April 17 through April 23, 2026 — six consecutive days. My mother, age 85, was left without caregiver assistance for this entire period. My personal caregiver was likewise unable to access the premises to attend to my needs. April 24, 2026 — Repair Appointment Scheduled. Contacted your office and was given an appointment; informed workers would arrive Monday, April 27, 2026 to begin repairs. April 27, 2026 — No-Show / Assessment by Manhattan Innovators. Canceled all personal appointments to be present. No workers arrived. When I called your office at approximately 11:30 AM, I was told no appointment had been scheduled for me; I stated a representative was required to visit the unit that day or I would immediately file additional HPD and 311 complaints. At 12:19 PM, Vinny Mrkulic of Manhattan Innovators (914-309-3175, 310 West 49th Street, New York, NY) arrived and conducted an assessment — without a uniform, contractor identification, or visible company credentials. Formally requesting a copy of Manhattan Innovators' contractor license. Per Mr. Mrkulic's assessment, the scope of required work includes: full apartment remediation; floor replacement throughout the apartment (front bedroom, main hallway, kitchen, and bathroom tile); replacement of bathroom sink cabinet and medicine cabinet; replacement of all broken windows and broken glass panes, including the window with a bullet hole; repair of the fire escape window to ensure full, functional operation; proper repair of all sagging and leaking ceilings; all radiator pipe areas to be rectified; and widening of the bathroom door for ADA compliance. Additionally, advised Mr. Mrkulic that within 60 to 90 days I will be transitioning to a power wheelchair. Formally reiterating here: a ramp at the lobby entrance will be required, or management must provide personnel to assist me up the four steps at the building entrance each time I enter and exit. Formally requesting, in writing, a complete project timeline identifying which licensed workers will perform which portions of the scope of work and by what dates. All work will be video recorded for documentation of quality and completeness. A final walkthrough will be conducted against the NYC DCA Home Improvement Inspection Checklist. II. NOTICE OF HPD VIOLATIONS ON RECORD — APT 2O — ALL OPEN AND UNCORRECTED HPD inspections conducted December 19–20, 2025 resulted in 31 violations formally issued against Apartment 2O. As of the date of this letter, all 31 remain open and uncertified as corrected. The elevator violation is the sole item that has been addressed. All other violations remain outstanding and unresolved. Effective immediately, HPD and 311 complaints will be filed on a bi-weekly basis for each unresolved violation until every item is certified as corrected. CLASS C — IMMEDIATELY HAZARDOUS (legally required correction within 24 hours; all four deadlines passed, none corrected): · #18529324 (Order #510, issued 12/24/2025) — Inoperable lower window sash (shut closed) at fire escape window, 5th room from east. Due 12/30/2025. 119+ DAYS PAST DUE. · #18518251 (Order #568, issued 12/23/2025) — Active roach infestation, entire apartment. Due 01/18/2026. 99+ DAYS PAST DUE. · #18518250 (Order #569, issued 12/23/2025) — Active mice infestation, entire apartment. Due 01/18/2026. 99+ DAYS PAST DUE. · #18518248 (Order #501, issued 12/23/2025) — Broken/defective glass pane at lower sash, 5th room from north. Due 12/29/2025. 120+ DAYS PAST DUE. CLASS B — HAZARDOUS (legally required correction within 30 days; all deadlines passed, none corrected): · #18529330 — Water leak at ceiling, 1st room from east. Due 01/28/2026. · #18529329 — Broken/defective plastered surfaces and paint, ceiling and north wall, 1st room from east. Due 01/28/2026. · #18529328 — Broken/defective counterbalance at lower sash, window, 1st room from east. Due 01/28/2026. · #18529327 — Water leak at ceiling, 2nd room from east. Due 01/28/2026. · #18529326 — Broken/defective plastered surfaces and paint, ceiling, 2nd room from east. Due 01/28/2026. · #18529323 — Broken/defective plastered surfaces and paint, ceiling and east wall, 6th room from east. Due 01/28/2026. · #18529322 — Broken/defective plastered surfaces and paint, ceiling and east wall, bathroom. Due 01/27/2026. · #18529321 — Water leak at ceiling, bathroom. Due 01/27/2026. · #18529320 — Leaky/defective faucets at wash basin, bathroom. Due 01/27/2026. · #18529319 — Broken/defective plastered surfaces and paint, ceiling, private hallway. Due 01/27/2026. · #18529318 — Broken/defective plastered surfaces and paint, south and north walls, foyer. Due 01/27/2026. · #18518253 — Smoke detecting device absent/non-operational, entire apartment. Due 01/27/2026. · #18518252 — Carbon monoxide detecting device defective, entire apartment. Due 01/27/2026. · #18518245 — Water leak at ceiling, 1st room from north at east. Due 01/27/2026. · #18518244 — Broken/defective plastered surfaces and paint, ceiling, south and east walls, 1st room from north at east. Due 01/27/2026. · #18518241 — Water leak at ceiling, 1st private hallway from north. Due 01/27/2026. · #18518240 — Broken/defective plastered surfaces and paint, ceiling, 1st private hallway from north. Due 01/27/2026. · #18518238 — Broken/defective plastered surfaces and paint, ceiling, 4th room from north. Due 01/27/2026. · #18518237 — Broken/defective plastered surfaces and paint, east and west walls, 2nd private hallway from north. Due 01/27/2026. · #18518247 — Broken/defective counterbalance at lower sash, 5th room from north. Due 01/27/2026. · #18518243 — Leaky/defective faucets at wash basin, bathroom. Due 01/27/2026. · #18518236 — Broken/defective plastered surfaces and paint, ceiling, bathroom. Due 01/27/2026. CLASS A — NON-HAZARDOUS: · #18529325 — Paint heat riser per dept. regulation, 2nd room from east. Due 03/29/2026. · #18518246 — Repair broken/defective wood floor by riser pipe, 1st room from north at east. Due 03/28/2026. · #18518242 — Paint riser pipe per dept. regulation, bathroom. Due 03/28/2026. · #18518239 — Paint riser pipe per dept. regulation, 4th room from north. Due 03/28/2026. · #18518249 — Repair broken/defective wood floor by riser pipe, 5th room from north. Due 03/28/2026. All 31 violations carry a status of NOV SENT or NOI SENT with no certification of correction on record. III. OPEN HPD COMPLAINTS ON RECORD — APT 2O Open complaints filed April 22, 2026 (SR# 311-27229354, Complaint #14686528, unless noted): bulging wall, entrance; broken/defective basin/sink, bathroom; broken/missing bathroom door; broken/missing kitchen floor tile; and broken/missing window frame lock, entire apartment (SR# 311-27229237, Complaint #14686483). City-confirmed conditions from December 19, 2025 (inspected by HPD, violations issued, complaints now administratively closed — none remediated): collapsing ceiling, private hallway (SR# 311-25644378); broken/defective basin/sink, bathroom (SR# 311-25644195); collapsing ceiling, bathroom (SR# 311-25644167). IMMEDIATE HAZARD — Construction Materials on Premises: ladders, paint buckets, roller equipment, and paper floor coverings have remained inside the unit since late March 2026, constituting active trip hazards under NYC HMC § 27-2005, posing direct and ongoing risk to an 85-year-old resident using a walker and to a wheelchair user. Removal is required within 48 hours of receipt of this notice, unless work is being scheduled immediately and a written timeline is provided. IV. ADDITIONAL OUTSTANDING WORK — NOT YET ON VIOLATION RECORD Committed by prior management and remaining incomplete, documented in prior written/verbal communications and to be raised in any HP proceeding: bathroom sink, sink cabinet, and medicine cabinet/mirror (promised for replacement, never completed); ADA-compliant grab bars required in bathtub/shower area (NYC Building Code § 1109 / 29 C.F.R. § 1630); ADA-compliant adjustable shower arm required; all windows require full replacement per December 2025 HPD inspection findings; wall surfaces painted over without scraping or proper surface preparation (apartment must be restored to its prior finish standard — semi-gloss/gloss paint throughout — with proper surface preparation completed before any repainting); and retiling of the bathroom required. IV-A. DOCUMENTED REPAIR HISTORY — BATHTUB, SINK & BATHROOM (OCTOBER–NOVEMBER 2025) The bathroom conditions referenced above — the defective bathtub, leaking sink, and deteriorated cabinetry — were previously reported and acknowledged by building staff in October 2025. Timeline based on contemporaneous written communications with the building superintendent, retained on file: October 25, 2025 — request submitted for urgent bathtub replacement due to inability to safely bathe. October 26–29, 2025 — multiple follow-ups required; repeated assurances a plumber would contact us; no timely outreach occurred. October 28–29, 2025 — management explicitly notified the apartment contains an 85-year-old resident and a disabled occupant, and that the condition constituted a hygiene and health concern requiring urgent resolution. October 29, 2025 — after escalation and formal notice of potential state-level action, a service appointment was finally scheduled. October 30, 2025 — bathtub work commenced; however, significant debris beneath the tub was left in place, workers were unable to communicate effectively due to a language barrier, and additional defects were identified including a rotted and leaking bathroom sink and deteriorated cabinet requiring full replacement. Post-installation — work was left incomplete, with tile work deferred and temporary materials installed. November 4, 2025 — follow-up request made for completion of bathroom work and replacement of sink and cabinet. November 5, 2025 — management acknowledged the delay and deferred completion to the following week; no confirmation of completion was ever provided. This documented history establishes that management had actual notice of defective bathroom conditions for over six months, including plumbing failures and structural deterioration, and failed to fully remediate those conditions. The currently open HPD violations relating to the bathroom are directly connected to these previously reported and acknowledged conditions. Video documentation of bathroom conditions following the October 2025 work is retained and will be submitted as evidence in any HP proceeding. V. FORMAL REASONABLE ACCOMMODATION REQUEST — FAIR HOUSING ACT & ADA A person with a qualifying mobility disability currently using a manual wheelchair, in the process of transitioning to a power wheelchair — a letter from the treating physician confirming this transition will be provided. The building entrance at 225 Parkside Avenue presents four steps with no accessible route. This request is made exclusively under the Fair Housing Act, the applicable federal law governing accessibility modifications in residential apartment buildings — ADA Title II and Title III do not generally apply to the lobbies and common areas of private residential buildings; the Fair Housing Act provides the correct and enforceable legal framework here. Pursuant to the Fair Housing Act (42 U.S.C. § 3604(f)(3)(B)) and the NYC Human Rights Law (Admin. Code § 8-107(5)(a)), formally requesting: installation of an ADA-compliant accessible ramp or equivalent accessible route at the primary building entrance, sufficient to provide unassisted independent access for a Class II power wheelchair. HUD guidance requires landlords to engage in a timely, good-faith interactive process upon receipt of a reasonable modification request. While a landlord may deny a modification request on grounds of undue financial burden, that denial must be made in writing, in good faith, and with supporting documentation of the claimed burden — a blanket denial without good-faith engagement is itself a Fair Housing Act violation. Prepared to engage in the interactive process and, if necessary, to pursue this matter with HUD FHEO, NYSDHR, and NYCCHR if good-faith engagement does not occur. The elevator's repeated failures additionally constitute an independent ongoing Fair Housing Act violation under 42 U.S.C. § 3604(f)(2); DOB Service Request SR# 311-27229207, filed April 22, 2026, is on record. If no written response is received within ten (10) business days, complaints will be filed with HUD FHEO, NYSDHR, and NYCCHR. VI. RENT — NOTICE OF TENDER READINESS & RENT STABILIZATION Nieuw Amsterdam Property Management assumed management of this building on April 7, 2026. As of the date of this letter, no verified rent payment address, no functioning online portal access, and no written payment instructions have been formally provided to this unit — the only payment guidance received was Leo's verbal confirmation on April 20, 2026 that checks should be made payable to FLGSP225PARKSIDEAVELLC. Under New York law, a landlord's failure to provide a proper means of rent tender may affect the legal standing of any nonpayment proceeding. On April 27, 2026, following completion of the apartment assessment, certified bank checks for April and May 2026 rent were obtained, made payable to FLGSP225PARKSIDEAVELLC — held in reserve, with copies retained; rent will be tendered upon completion of the required repairs. Under New York Real Property Law § 235-b (Warranty of Habitability), this apartment has been and continues to be in a condition that is not safe, habitable, or fit for the use intended. Accordingly, a rent abatement claim will be pursued — a court-ordered reduction or refund of rent proportional to the period during which the apartment was uninhabitable — covering all months during which the violations cited in this letter were open and uncertified, to be asserted in any Housing Court proceeding. Rent owed will not simply be withheld; rather, any court proceeding will be used to establish the abatement amount owed to this tenancy retroactively. This building is registered as historically rent regulated with HCR, and this tenancy is subject to the full protections of the NYC Rent Stabilization Law (Admin. Code § 26-511 et seq.). Rent stabilization does not, by itself, prevent a nonpayment proceeding if rent is not tendered — for this reason, rent owed is being handled through the abatement route described above, not through unilateral withholding, which is the legally proper mechanism for a rent-stabilized tenancy. Any retaliatory action, harassment, failure to renew the lease, or attempt to destabilize this tenancy in response to this notice will be reported to DHCR and the NYC Office of Tenant Protection as a violation of the Rent Stabilization Law and NYC Admin. Code § 26-511 et seq. The lease is currently held in my mother's name. Despite prior requests to predecessor management, I have not been formally added to the lease as an authorized tenant; Power of Attorney documentation is enclosed. Formally requesting to be added to the lease as an authorized tenant, and that succession rights and right to remain be formally acknowledged in writing. VII. DEMANDS, DEADLINES & REMEDIES Within 24 hours: written remediation plan for all four Class C violations, all 99–120+ days past their legally mandated correction deadlines. Within 48 hours: physical removal of all contractor equipment and materials from the unit, unless work is being scheduled immediately, in which case a written scope and timeline must be provided in lieu of removal; a written work plan identifying the full names of all workers entering the premises, which specific portions of the scope of work each will perform, and specific start/completion dates for each portion of the project; and a copy of Manhattan Innovators' contractor license. All work performed will be video and photographically documented for quality and completeness, consistent with tenant rights. Within 10 business days: (1) remediation schedule with specific completion dates for all 31 violations and all open complaints; (2) written response to the reasonable accommodation/modification request in Section V; (3) written rent payment instructions sufficient to allow immediate tender; (4) written acknowledgment that Power of Attorney is on file, and initiation of lease amendment to add Michael Alfred as an authorized tenant with full succession and residency rights. Also respectfully requesting that Dara Yaskil and Courtney Horwitz at Strada Ventures LLC, understood to be responsible for overseeing the tenant transition and succession process, contact me within 72 hours to confirm their role and next steps in that process. By May 31, 2026: full remediation of all conditions cited in Sections II, III, and IV, completed to code and to professional finish standards — all work to be performed as if preparing the unit for a new tenancy, to the same quality standard this apartment has maintained for over 44 years. VIII. NOTICE OF BI-WEEKLY COMPLAINT FILING Effective immediately, complaints will be filed with HPD and 311 on a bi-weekly basis for each unresolved violation until all items are certified as corrected. This constitutes advance notice of continuing lawful enforcement action. IX. AGENCIES WHERE FORMAL COMPLAINTS WILL BE FILED (ONGOING & ESCALATING) In addition to HPD and 311 complaints already filed and continuing bi-weekly, this matter will be escalated as applicable to: City housing enforcement (HPD Emergency Housing/Code Enforcement; NYC 311; DOB for elevator/structural/safety violations; NYC Housing Court for an HP Proceeding/Action to Compel Repairs); State agencies (DHCR for rent stabilization violations, harassment, and failure to maintain services; NYSDHR for disability discrimination and failure to accommodate); Federal agencies (HUD FHEO for Fair Housing Act violations and disability accommodation failures); City human rights enforcement (NYC Commission on Human Rights); additional oversight (NYC Comptroller; NY State Attorney General for tenant protection/harassment/systemic violations; the Mayor's Office for tenant protection escalation; the local NYC Council Member for district tenant advocacy escalation); and tenant/legal support if needed (Legal Aid Society Housing Unit; Legal Services NYC; Brooklyn tenant legal assistance organizations). All filings will be documented and timestamped as part of a continuing enforcement record until full compliance is achieved. FAILURE TO COMPLY — NOTICE OF INTENDED LEGAL ACTIONS Failure to meet the deadlines above will result in the following actions without further notice: initiation of an HP Proceeding in NYC Housing Court to compel repairs; assertion of rent withholding in escrow pursuant to RPL § 235-b; Fair Housing Act complaints filed with HUD FHEO, NYSDHR, and NYCCHR; a complaint filed with DHCR and the NYC Office of Tenant Protection regarding rent stabilization violations; formal AEP enrollment advocacy submitted to HPD Division of Code Enforcement; and referral to legal counsel for compensatory and punitive damages under 42 U.S.C. § 3613 and the NYC Human Rights Law. This letter is being transmitted with delivery confirmation and read receipt enabled and is retained as part of a formal, timestamped documentation record.

Dear Nieuw Amsterdam Property Management, I made three prior phone calls regarding these repair issues: April 13, 2026 — First Contact with New Management. April 20, 2026 — Second Contact / Work Orders Issued. April 24, 2026 — Repair Appointment Scheduled. In addition to those calls, I have dealt with two different contractors sent to the apartment. In March, contractor Orgist (646-529-3652), from Pinnacle, came to the apartment to begin repairs. He arrived with no proper identification or credentials and brought two workers who were painting and plastering but did not appear to know what they were doing. The work performed was unacceptable, and repairs were done without proper permission or professionalism. On April 13, 2026, I first contacted New Management regarding these repair issues and was told that action would be taken, but no action followed. On April 20, 2026, I spoke with Leo, and work orders were issued. On April 24, 2026, a repair appointment was scheduled. On the 27th, Vinny showed up at the apartment. After Vinny's visit, another individual came claiming he was there to repair the window. However, he misrepresented where he was from, and I am requesting written confirmation of who sent him and under what authority he entered or attempted to perform work in the apartment. My mother is 85 years old. I am disabled. We have lived in this apartment for over 44 years, and right now, as I write this, we are living in conditions that no human being should have to endure — crumbling ceilings, leaking walls, windows that don't lock, an infestation, and a construction mess that has been sitting on our floors since March. Taken together, these incidents show a serious pattern of mismanagement. Management has failed to send properly identified, qualified, and professional contractors to complete the necessary repairs. Based on these experiences, I no longer have confidence that management can be trusted to send official contractors or skilled workers into my mother's and my apartment. This is my second follow-up to my formal notice dated April 28, 2026. Seven days have passed and I have not received a single phone call. Not one. No one from Nieuw Amsterdam, no one from Strada, no one from Summit has reached out to me directly. All terms, demands, and legal positions set forth in my April 28 letter remain in full effect. If I do not receive proper written communication and a clear repair plan, I will begin obtaining three quotes this week and will move forward with arranging repairs myself before the end of the month. I. APRIL 29, 2026 — UNAUTHORIZED WORKER / FALSE CLAIM OF HPD AFFILIATION At approximately 11:22 AM on April 29, 2026, an individual identified as Inderbir Singh (646-331-8561) arrived at Apartment 2O claiming to be from HPD and stating he was present to repair the windows. He was granted entry on that representation. After approximately four hours: one window was partially addressed — the frame is still warped, the window leans when opened and requires extreme force to operate (force an 85-year-old woman simply does not have), and it does not lock properly; he refused to touch the lock, telling me the windows were too old and needed to be replaced entirely. On the second window, he replaced the glass with the bullet hole and took several hours to get the lock to actually close, but it's extremely hard to open and close. He left. Both windows remain a problem. On April 30, 2026 at 3:48 PM, an actual HPD Inspector visited the apartment and confirmed that HPD dispatched no worker to this apartment on April 29. The individual who entered was sent by management, not HPD. He had no uniform, no government identification, and no contractor credentials. I want to know, in writing: who sent him? Who gave him my information? Who authorized him to enter this apartment? Because if management cannot answer that, then as far as I am concerned, that man was trespassing, and I will be pressing charges accordingly. I have 45 minutes of video recording of him trying and failing to fix those windows. That recording exists. It will be used. The window Mr. Singh failed to properly repair remains in violation. If I do not receive a written response by email from someone at Summit, Strada, or Nieuw Amsterdam by end of business Wednesday, May 6, 2026, I will file a new round of HPD complaints immediately. I will not wait anymore. II. CONTRACTOR ACCESS — WRITTEN CHAIN OF COMMAND REQUIRED Regarding Manhattan Innovators (Vinny Mrkulic, 914-309-3175): Mr. Mrkulic called on May 1, 2026 to schedule work; I provided him with the HPD compliance checklist. I called Vinny again Monday, May 4 at 11:37 AM, and according to him he had someone in his office confirming compliance with everything from that form. I am willing to allow Manhattan Innovators to proceed only upon receipt in writing of: a verifiable contractor license for Manhattan Innovators (independent searches have not located this company as a licensed contractor in New York); written confirmation from Summit (the building owners) or Nieuw Amsterdam (the building management) that Manhattan Innovators is officially authorized to perform work at 225 Parkside Avenue, on proper company letterhead; and a written scope of work identifying which tasks will be performed on which dates. Reasonable access requirements (I will not obstruct legitimate repairs): advance written notice of scheduled work dates; workers asked to present photo identification at the door; written scope of work provided in advance; and contractor license or registration provided in advance or at time of arrival. Workers should have identification they can show at the door — after what happened on April 29, this is not negotiable from a safety standpoint. I will video record all work performed, which is my right as a tenant. I will not deny entry to any properly identified, licensed contractor. III. RENT PAYMENT STATUS Currently holding certified bank checks for April and May 2026 rent, made payable to FLGSP225PARKSIDEAVELLC as directed by your representative Leo on April 20, 2026. These checks were obtained on April 27, 2026 and copies are retained. A. Online Payment – RentCafe Account Cannot Be Created. On April 9, 2026, an email was received from 225 Parkside Avenue <[email protected]>, addressed to "Dear NOEL" and signed by Nieuw Amsterdam Property Management — but it did not contain the reservation number or account confirmation code required to complete RentCafe account creation. Without this information, the online portal will not accept registration, leaving me unable to make payments online. This missing information has been requested previously and has not been provided. Please provide the reservation number or confirmation code in writing so online payment access can be established for future rent. B. Yardi Email – Not Verified. An email was also received from [email protected], addressed to "Dear Resident" with an attachment, which was not opened because: management never notified me that Yardi would be used for billing at this property; the sender address bears no relationship to Nieuw Amsterdam Property Management, Summit, or any entity previously identified in this tenancy; and the generic greeting and unsolicited attachment are consistent with phishing attempts. If Yardi is an authorized billing platform for this building, please provide written notice identifying Yardi as such, along with the specific sender address to recognize. C. Physical Delivery of Certified Checks – Request for Reasonable Accommodation. Holding the certified checks for April and May rent and ready to tender them, but requiring reasonable accommodation under the Fair Housing Act due to mobility disability (wheelchair user) and the building's inaccessible entrance (four steps, no ramp, previously documented). Ability to leave the building is limited, relying on caregiver assistance to navigate the four entrance steps — that limited assistance must be reserved for essential medical and personal needs, not postal errands. Accordingly, requesting one of: a physical rent bill mailed to the apartment (standard practice under rent stabilization) so the certified checks can be mailed back using the provided envelope; or in-person collection by a representative of Nieuw Amsterdam Property Management who contacts in advance to schedule a time, presents photo identification and company credentials at the door, and provides a dated, signed receipt for the certified checks. This is not a refusal to pay rent — the full amount is being held in certified checks; this is a request for a reasonable delivery method that accounts for the disability and the building's inaccessible entrance. D. Summary Demand Regarding Rent. Please provide in writing by May 9, 2026: the RentCafe reservation number or confirmation code needed to create the online account; confirmation of whether [email protected] is an authorized billing sender for this tenancy; and a reasonable delivery method for the certified checks being held (either a mailed physical rent bill or in-person collection as described above). If proof of information comes via email, it should come from Summit or Nieuw Amsterdam with a person available to call and verify the information provided is accurate. Upon receipt of this written information, the certified checks for April and May rent will be tendered immediately. IV. REPAIR-AND-DEDUCT NOTICE We have lived with these conditions for over 20 years. My mother is 85 years old. I am disabled and use a wheelchair. She deserves a habitable home. I deserve the same. I am obtaining quotes from three licensed contractors to complete all outstanding repairs. I will seek repair-and-deduct expenses from rent.

Dear Management and Ownership Representatives, My April 29, 2026 formal notice and May 5, 2026 second formal notice remain fully incorporated herein and in effect. Since those notices, additional events have occurred which further demonstrate that management continues to acknowledge the required scope of work while accessibility issues affecting my safe access to the building remain unresolved. I. SUCCESSION RIGHTS FOLLOW-UP May 12, 2026 — Dara Yaskil transmitted succession rights documentation for completion. May 13, 2026 — Completed succession package returned, including: proof of residency, insurance documentation, Social Security Disability verification, Power of Attorney documentation, healthcare proxy documentation, succession tenancy application materials. May 14, 2026 — Walter (Strada Ventures) confirmed by phone that the succession rights documents had been received and were in order. However, as of this letter, still not received: a written processing timeline, written confirmation of next steps, a projected review timeframe, or written clarification regarding the remaining succession process. Written succession status update requested within 48 hours of receipt. II. REPAIR COMMENCEMENT & CONTRACTOR EXPECTATIONS May 23, 2026 — Phone call from Grace (Nieuw Amsterdam Property Management) confirming repair work expected to begin Tuesday, May 26, 2026 at approximately 8:00 AM. Accordingly, as of May 26, 2026, expectation is that repairs will commence with contractor Orgist and his team as discussed during prior inspections and contractor visits. Scope of work and anticipated repair process discussed in detail at contractor's most recent visit; apartment workspace prepared to help expedite the repair process. Advised that contractor Orgist stated he is licensed and prepared to provide proof of licensing upon arrival. Consistent with prior notices, all contractors and workers entering the apartment are expected to: present identification upon arrival, provide proof of contractor licensing and authorization, follow the agreed scope of work, and comply with applicable NYC Housing Maintenance Code standards and repair requirements. NYC Home Improvement Contractor inspection checklist re-sent: nyc.gov/assets/dca/downloads/pdf/businesses/DCAInspectionChecklist_HomeImprovement.pdf III. ACCESSIBILITY ACCOMMODATION ISSUES REMAIN OUTSTANDING While repair work inside the apartment now appears scheduled to begin, the accessibility issues involving safe building entry for my power wheelchair remain unresolved. To date, no written clarification received regarding: installation of an ADA-compliant ramp or equivalent accessibility accommodation at the building entrance, safe access from the lobby to the elevator for power wheelchair use, interim accessibility accommodations during the transition, or a projected timeline for lobby accessibility accommodations. Wheelchair-dependent since 1993; currently preparing to transition to a power wheelchair pursuant to medical recommendation and actively testing its functionality and mobility suitability. However, cannot properly utilize or transition to the power wheelchair inside my home because I currently cannot independently access the building lobby and apartment entrance with the chair due to the four-step entry barrier. Attaching medical documentation from my physician formally confirming: my wheelchair dependency; anticipated transition to a power wheelchair within approximately 60–90 days; the medical necessity for accessibility accommodations in the lobby to safely access the elevator; and the urgent need for widening of the bathroom doorway within the apartment as part of the agreed scope of work. As previously discussed with Dara Yaskil and contractor Orgist, the bathroom doorway widening has already been acknowledged as part of the repair scope to be completed within the apartment. However, the lobby ramp/accessibility issue remains unresolved. Currently documenting these conditions through photographs and video demonstrating inability to independently access the building with the power wheelchair under the current entrance configuration — including photographs of the wheelchair, the building entrance, lobby access barriers, and video footage demonstrating the accessibility limitations presently affecting access to the apartment. This issue is no longer theoretical. It is immediate. IV. JUNE 1, 2026 DEADLINE Position remains unchanged. If substantial repair work has not meaningfully commenced by June 1, 2026, reserve the right to proceed with alternative lawful remedies, including utilizing licensed and insured contractors who have already begun providing itemized repair estimates. At this point, management has had: multiple written notices, multiple contractor inspections, HPD violations dating back to December 2025, additional HPD complaints and inspections, accessibility documentation, succession rights documentation, and repeated direct communications. While apartment repair work now appears scheduled, there is still no confirmed accessibility accommodation plan for lobby access and power wheelchair entry. All rights reserved under: NY Real Property Law § 235-b, NYC Housing Maintenance Code, Fair Housing Act, NYC Human Rights Law, Rent Stabilization Law, and applicable Housing Court and HP proceeding remedies. V. RENT STATUS UPDATE Continuing to hold certified bank checks for April and May rent. Dara assisted in clarifying RentCafe access and online payment procedures for future payments. For June 2026: if substantial repair work is underway, intend to process June rent through the online payment system; if work does not substantially commence, reserve the right to continue holding payment consistent with rights under the Warranty of Habitability. April and May certified checks remain available and may be collected once repairs are substantially underway or completed. VI. FINAL DEMANDS & EXPECTATIONS As of May 26, 2026: repair work is expected to commence at approximately 8:00 AM with contractor Orgist and his team; agreed scope of work expected to proceed as discussed during prior contractor visits and inspections. Within 48 hours: written succession rights status update from Dara Yaskil / Strada Ventures; written confirmation regarding remaining succession review steps and anticipated timeline. By June 1, 2026: written clarification regarding ramp accessibility accommodations and lobby access planning for power wheelchair; written accessibility accommodation response; substantial commencement of apartment remediation work. Failure to comply may result in escalation including: HP Proceedings, Fair Housing complaints, NYC Human Rights complaints, additional HPD enforcement requests, disability accommodation complaints, and additional lawful enforcement remedies and agency escalation. All rights reserved regarding any additional medical harm caused by continued accessibility failures despite repeated notice and supporting medical documentation. ATTACHMENTS / SUPPORTING DOCUMENTATION: physician letter documenting wheelchair dependency, anticipated transition timeline, and medical necessity for accessibility accommodations · video documentation demonstrating inability to independently access the building lobby and apartment entrance while utilizing the power wheelchair under current conditions · additional documentation regarding the agreed scope of work and repair conditions previously discussed with management representatives and contractors. Respectfully, Michael Alfred Power of Attorney for Walterine Noel Apartment 2O 225 Parkside Avenue Brooklyn, NY 11226 [email protected] (917) 446-1112

Dear Nieuw Amsterdam Property Management, I. INTRODUCTORY UPDATE — FAILED MAY 26 COMMENCEMENT DATE; FIRST WRITTEN RESPONSE NOTED; WRITTEN-ONLY COMMUNICATION REQUESTED My April 29, May 5, and May 26, 2026 notices remain fully incorporated by reference, including all demands, deadlines, requests for accommodation, and reservations of rights. This Fourth Formal Notice is issued because the scheduled May 26, 2026, 8:00 AM repair commencement — verbally committed by Grace of Nieuw Amsterdam on May 23 — was not honored. No contractor arrived. No advance cancellation notice was provided. No written explanation followed. This is the second consecutive scheduled repair date management has failed to honor without proper notice, following the April 27, 2026 no-show. As a disabled tenant, repeated no-shows have required cancellation and rearrangement of medical appointments and caregiving assistance. Effective immediately, I request that all substantive communication (repair scheduling, contractor authorization, accessibility discussions, succession rights, rent, scope-of-work) be conducted in writing by email only. Verbal representations by telephone will be treated as nonbinding unless confirmed in writing. This written-only request is itself made as a reasonable accommodation under the FHA and NYC Human Rights Law. II. ACCESSIBILITY RESPONSE — MANAGEMENT EMAIL FROM JAMIE LAWLER (MAY 27, 2026) On May 27, 2026 I received the first written response concerning accessibility accommodations, stating management was reviewing ADA-related apartment modifications, fielding contractor proposals, and evaluating lobby/east-side/entry-door accessibility. This first written acknowledgment is appreciated, but it did not provide: specific construction timelines, contractor identities or licensing, scheduled commencement dates, interim accommodations, written confirmation on bathroom doorway widening, or a ramp installation timeline. The four-step building entrance remains inaccessible for independent power wheelchair access; my transition to a power wheelchair is medically necessary and imminent per my physician. Continuing to document conditions via photo/video. III. BATHROOM DOORWAY — SINGLE MOST URGENT INTERIOR ACCESSIBILITY PRIORITY Widening the bathroom doorway remains the single most urgent interior issue, per Dr. Roger Luo's (Kessler Institute) May 21, 2026 letter. Requesting this be prioritized as part of the scope referenced in management's May 27 response. IV. FORMAL DEMAND FOR RENT ABATEMENT UNDER RPL § 235-b Asserting a rent abatement claim covering, at minimum, March 1, 2026 through full certified correction of all conditions in prior notices and HPD's Dec 19–20, 2025 inspection findings. Factual basis includes: 38 open HPD violations as of May 5 (up from 31 on Apr 29), including 4 Class C violations 119+ days past deadline; the Apr 17–23 six-day elevator failure; active rodent/roach infestation; absent/non-operational smoke and CO detection; ongoing ceiling leaks and collapses; construction debris left as trip hazards since late March; a 23-inch bathroom door blocking wheelchair access; and a four-step entrance with no accessible route. Amount to be established in the appropriate proceeding; claim formally preserved for any nonpayment, holdover, or HP proceeding. V. CONTRACTOR CLARIFICATION, LICENSING REQUESTS & ENVIRONMENTAL SAFETY COMPLIANCE A. Contractor Orgist: materials remained onsite on the understanding work would continue; removal requested only if management does not intend to proceed with Orgist's crew. Written confirmation of Orgist's continued role requested. B. April 29, 2026 entry (Inderbir Singh) — HPD confirmed no personnel dispatched that date; identity, authorization, and licensing chain remain unresolved. C. Outstanding contractor licensing documentation requested again, not yet provided despite Apr 29, May 5, and May 26 requests. D. Environmental safety compliance — formal written confirmation requested that all work complies with NYC DEP asbestos guidance, NYC ACIS, EPA RRP Rule certification (pre-1978 building), lead-safe work practices, dust containment/HEPA filtration, and NYC DOB Tenant Protection Plan requirements, given the building's age and the health vulnerabilities of an 86-year-old leaseholder and a disabled tenant. VI. FORMAL NOTICE OF INTENT TO EXERCISE REPAIR-AND-DEDUCT REMEDY Notifying intent to exercise repair-and-deduct if substantial commencement has not occurred by June 1, 2026. Obtaining itemized written estimates from 3 licensed/insured contractors covering: bathroom doorway widening to 32–36"; ceiling repairs (bathroom, hallway, HPD-cited rooms); window pane/counterbalance replacement including remediation of Mr. Singh's April 29 work; surface prep/plastering/repainting to prior finish standard with full environmental protocols; bathroom sink/cabinet/retiling; kitchen floor tile and riser-pipe wood floor replacement; riser pipe painting per HPD violations; ADA grab bars and adjustable shower arm; smoke/CO detector installation per § 27-2045 HMC; and debris removal if Orgist will not return. Once 3 signed estimates are obtained, the qualifying estimate will be tendered as a final pre-litigation offer to cure, with 5 business days for management to commit in writing to perform the work themselves before a licensed contractor is retained and costs deducted from rent, fully documented (invoices, photos, licensing) for any Housing Court proceeding. VII. RENT STATUS — CERTIFIED CHECKS HELD AND ESCROW NOTICE April and May 2026 certified checks, payable to FLGSP225PARKSIDEAVELLC per Leo's April 20 instruction, remain held; June rent will likewise be obtained in certified-check form. Formally notifying intent to deposit all rent owed into an interest-bearing escrow account pending satisfactory repair completion and/or resolution of the Section IV abatement claim — the legally proper mechanism under rent-stabilization law, undertaken in lieu of unilateral withholding. Full rent is being preserved with interest, not withheld from the legal owner; escrowed amount (net of any court-ordered abatement, legal fees, or repair-and-deduct expenses) to be released upon written confirmation that conditions are fully cured and certified. VIII. REASONABLE ACCOMMODATION REQUEST — STATUS AND CONTINUED ESCALATION Dr. Roger Luo's May 21, 2026 letter (attached to the May 26 third notice) formally requests: an ADA-compliant ramp from lobby to elevator; full elevator repair/replacement; and bathroom doorway widening to a minimum of 32". Dr. Luo's letter requested a written management response within 10 business days — deadline June 4, 2026. Jamie Lawler's May 27 email acknowledges review but does not constitute the required substantive good-faith response. Absent a complete response by June 4, 2026, complaints will be filed with HUD FHEO, NYSDHR, NYCCHR, and DRNY (intake already completed), and legal counsel retained. IX. SUCCESSION RIGHTS — FOLLOW-UP STATUS No written processing timeline or next steps yet provided regarding the succession package submitted to Dara Yaskil May 13 and acknowledged by Walter (Strada) May 14. Formally requesting that Michael Alfred be added to the current lease and all future lease documents, with succession/right-to-remain formally acknowledged in writing. Status update again requested within 48 hours. X. RENT HISTORY REQUEST — DHCR FILING Concurrently submitting a formal request to DHCR for the complete rent registration history of Apt 2O covering the full 44-year tenancy, in anticipation of a potential rent overcharge/rollback claim to be evaluated against the period violations remained open — any rollback to be asserted as an additional offset alongside the Section IV abatement claim. XI. TENANT COMMUNICATIONS NOTICE Remain in communication with other building tenants, including Apt 2N, regarding building-wide repair/accessibility/habitability conditions — including the May 22, 2026 smoke infiltration incident in/around Apt 2M, the FDNY response, and related dust/debris/remediation conditions affecting 2M/2N. Any retaliation, harassment, lease-renewal interference, or targeting in response to lawful tenant coordination will be reported to DHCR, NYC Office of Tenant Protection, and the NYC Public Advocate's Office under Admin. Code § 26-511 et seq. and applicable anti-retaliation statutes. XII. CONSOLIDATED DEMANDS AND DEADLINES Within 48 hours: written-only communication confirmation; written explanation of the May 26 no-show; written confirmation on Orgist's continued role with a date-certain commencement; succession rights status update. Within 5 business days: written environmental safety compliance confirmation and contractor certifications; contractor licensing documentation for all individuals sent to date. Within 10 business days: written remediation schedule with completion dates for all open HPD violations/complaints; written acknowledgment of the Section IV abatement claim and Section VI repair-and-deduct notice. By June 4, 2026: full written substantive response to Dr. Luo's May 21 letter. XIII. RESERVATION OF RIGHTS All rights reserved under RPL § 235-b, RPL § 235-f, RPAPL (HP Proceedings), NYC Housing Maintenance Code, NYC Rent Stabilization Law, the Fair Housing Act (42 U.S.C. § 3601 et seq., incl. § 3604(f)(2),(3)(A),(3)(B)), Section 504 of the Rehabilitation Act, NY State Human Rights Law (Exec. Law § 296(18)), NYC Human Rights Law (Admin. Code § 8-107(5)), and 42 U.S.C. § 3613. All prior reservations from April 29, May 5, and May 26 notices reaffirmed in full. Transmitted with delivery confirmation and read receipt enabled; retained as part of a formal, timestamped documentation record. Respectfully, Michael Alfred Power of Attorney for Walterine Noel Apartment 2O 225 Parkside Avenue Brooklyn, NY 11226 [email protected] (917) 446-1112

Dear Ms. Yaskil and Ms. Horwitz, I am writing in your capacities at Strada Ventures LLC as the parties identified by Nieuw Amsterdam Property Management, most recently in Jamie Lawler's May 28, 2026 and June 4, 2026 written correspondence, as responsible for the lease-related review for Apartment 2O, 225 Parkside Avenue, Brooklyn, NY 11226. This letter is sent because the matter has now been pending without substantive movement for twenty-two (22) days, and because the manner in which it is being handled raises a serious concern about discriminatory treatment that needs to be addressed directly and in writing. I. TIMELINE OF NON-RESPONSE May 12, 2026 — Dara Yaskil transmitted succession rights documentation for completion. May 13, 2026 — Completed succession package returned with full supporting documentation (proof of residency, insurance documentation, Social Security Disability verification, Power of Attorney, healthcare proxy, succession tenancy application). May 14, 2026 — Walter (Strada) confirmed by phone that the documents were received and in order. May 14 through the date of this letter — No written processing timeline, projected review period, next-step instructions, substantive communication, or proposed schedule. June 4, 2026 — Jamie Lawler's most recent correspondence again states the lease matter is being coordinated by Strada and that further information "will be provided directly." That information has not been provided. II. THE UNDERLYING REQUEST RESPECTFULLY REFRAMED Formally requesting that the succession rights review be reassessed as a direct lease addition request, with Michael Alfred added to the current lease as a co-tenant alongside leaseholder Walterine Noel. Not withdrawing any rights, claims, protections, or succession-related documentation — asking Strada to recognize the present-tense reality of this tenancy and resolve the matter now. The May 13, 2026 documentation is sufficient to support this; no additional documentation should be required. If Strada believes otherwise, requesting written identification of the specific documents and the reason for insufficiency. III. THE FACTUAL BASIS FOR A LEASE ADDITION IS UNDISPUTED ON THE RECORD (a) 44+ years of continuous residency with my mother. (b) Rent drawn from my account, with the certified April and May 2026 checks bearing my name as drawer. (c) Power of Attorney for Walterine Noel on file with management. (d) I am the disabled resident for whom the currently approved/under-review accessibility modifications are being made — bathroom doorway widening, ADA grab bars once tiling is complete, elevator reliability accommodation, level bathroom flooring, and related interior modifications. (The building-entrance/ramp accommodation is on a separate track and not being merged with the lease matter here.) On the present record, structural and accessibility modifications are being made for the benefit of a resident who is not on the lease, while management requires proof of a contingent future right rather than acknowledgment of a present-tense reality. IV. THE DISCRIMINATION CONCERN Raised so it can be addressed and resolved without escalation, if possible. Understanding, via the Union of Pinnacle Tenants and other tenant communications regarding this and related buildings in this ownership's portfolio, that other tenants have been added directly to leases when family members requested it, without a succession rights review. If that practice has been extended to others in similar circumstances but withheld here, that constitutes disparate treatment which, for a disabled resident with in-progress accessibility work, raises a discrimination concern under the Fair Housing Act (42 U.S.C. § 3604(f)), Section 504 of the Rehabilitation Act, the NY State Human Rights Law (Exec. Law § 296(18)), and the NYC Human Rights Law (Admin. Code § 8-107(5)). Respectfully requesting a written explanation of why the lease-addition path extended to other tenants is not being extended here; if there is a legitimate non-discriminatory reason, please state it — otherwise the appropriate next step is to add Michael Alfred to the lease and close the succession review as unnecessary. V. RENT STATUS CONNECTED TO LEASE STATUS Certified April and May 2026 rent checks, drawn in my name and payable to FLGSP225PARKSIDEAVELLC, remain in my possession — not released because, until I'm added to the lease, my name doesn't align with the leaseholder of record and there is no written confirmation that a non-leaseholder's payment will be applied to the tenancy. This arose because ClickPay (the prior online method) became unavailable during the ownership/management transition; RentCafe access wasn't set up until Dara arranged it, requiring certified bank checks in the interim — funds were timely certified and set aside, so no late fees should apply for April or May. The inaccessible building entrance also makes physically delivering the checks difficult (requiring assistance from other tenants or navigating NYC streets in a manual wheelchair). Once added to the lease, the certified checks will be released as directed; June rent will be processed through RentCafe on the same timeline as repair commencement. This is not a refusal to pay — it is orderly handling by the person who pays rent but is not yet on the lease. VI. ESCALATION NOTICE If a substantive written response is not received from Strada Ventures LLC within seven (7) business days — either a written commitment to add Michael Alfred to the lease with proposed amendment language and an execution schedule, or a written, factually supported explanation for refusing — this matter will be escalated to: NYC City Council District 40 (Council Member Rita Joseph); the NYC Mayor's Office for People with Disabilities; Brooklyn Housing Court for any HP proceeding; HUD FHEO; NYSDHR; NYCCHR; DRNY (active intake on file); and legal counsel, with associated costs sought as recoverable in any filing. VII. WRITTEN RESPONSE REQUESTED (within 7 business days) (a) Confirmation of receipt with the assigned Strada representative identified; (b) either a written commitment to add Michael Alfred as co-tenant with proposed amendment language and a date-certain schedule, or a written, factually supported explanation of the denial including how this case differs from other approved lease-addition matters; (c) if additional documentation is required beyond the May 13, 2026 submission, written identification of those documents and the reason each is required. VIII. RESERVATION OF RIGHTS Sent without prejudice to all rights, claims, defenses, and remedies set forth in the April 29, May 5, May 26, and May 28, 2026 formal notices, incorporated by reference and remaining in full effect. The disability accommodation requests, the RPL § 235-b rent abatement claim, the repair-and-deduct notice, and the environmental safety compliance request are separate, ongoing matters unaffected by, and not waived by, this lease addition request. Appreciate Ms. Yaskil's prior responsiveness in transmitting the succession package on May 12 and Walter's confirmation on May 14. This request is intended to resolve the underlying question in a manner reflecting the reality of who lives in this apartment, who pays the rent, and for whom the interior accessibility modifications are being made. Thank you for your attention to this matter.

Attention Ed and Orgist, This email is being sent as a separate tracking communication for Metex EL Inc. regarding access and work in Apartment 2O at 225 Parkside Avenue, Brooklyn, NY 11226. Copying the same management and ownership parties included on the ongoing email chain so the access/work record remains consistent. Ed requested a copy of the access letter and the items raised in my response; a copy is also being texted to Ed directly. I. DOCUMENTS BEING TRANSMITTED FOR METEX REVIEW 1. Nieuw Amsterdam Property Management Request for Access Letter identifying Metex EL Inc. as the contractor retained for Apartment 2O. 2. Michael Alfred response letter granting partial access, identifying approved work, and listing clarification items that must be confirmed before additional work proceeds. II. ACCESS GRANTED — APPROVED WORK MAY PROCEED Subject to 48 hours' written advance notice for each scheduled work date, access is granted beginning Monday, June 8, 2026 for Metex EL Inc. to perform: (1) repairing/preparing wall surfaces throughout the apartment and painting; (2) enlarging the bathroom doorway for wheelchair accessibility; (3) replacing the bathroom sink and medicine cabinet; (4) repairing interior doors and locks; (5) installing smoke and carbon monoxide detectors. III. ITEMS NOT APPROVED UNTIL WRITTEN CLARIFICATION IS PROVIDED Separated from the approved scope so safe/necessary repairs can proceed while unresolved items are clarified: · Heat risers — scraping/painting not approved until management confirms in writing the remediation plan for the upstream leak sources; the Apt 4O bathroom ceiling collapse and continuing leak conditions must be addressed before cosmetic work can be treated as corrective. · Flooring scope — current scope (kitchen, foyer, hallway only) is too limited; requesting confirmation flooring will be handled consistently throughout the entire apartment including bedrooms and living room. · Full-floor assessment — the inspecting contractor found all floors need either full sanding or consistent replacement; full sanding would require Walterine Noel and Michael Alfred to vacate and incur moving costs (a reasonable-accommodation issue for management to address); consistent replacement was represented as a workable path avoiding high-level dust contamination and displacement. · Bathroom tiling — floor tile is 40+ years old, unlevel/unstable, and was not addressed when the bathtub was replaced in August 2025; once the doorway is widened, the floor must also be level and stable (current small-tile pattern likened to rolling over a brick-paved road, adding to chronic pain). Requesting confirmation that retiling with current standard accessibility-appropriate tile is included in scope, by properly qualified personnel. · Windows and fire escape window — remain outside the currently approved Metex scope unless otherwise clarified; written confirmation still required on the window contractor, license, scope, and schedule, including the bullet-hole window, the fire escape window/gate, and remediation of Inderbir Singh's April 29, 2026 work. · April 29, 2026 entry — written confirmation still required on whether management sent Inderbir Singh to Apartment 2O that date; HPD confirmed in person on April 30 that no HPD worker had been dispatched. IV. PROJECT MANAGER AND COMMUNICATION PREFERENCE Have spoken directly with Orgist and confirmed his familiarity with the apartment, his prior inspection, the March 2026 work, and the work standards discussed at his assessment. As the original inspector, project manager, and most consistent point of contact, strong preference is for Orgist to continue as project manager. Also spoke with Ed today, who confirmed familiarity with the situation and requested the access letter and response items; willing to work with Ed provided the final scope aligns with Orgist's assessment and is fully clarified in writing before work begins. One consistent project manager should remain assigned throughout — switching personnel mid-project risks scope reduction, inconsistent workmanship, and miscommunication. V. ACCESS CONDITIONS FOR ALL WORKERS · 48 hours' written advance notice by email to [email protected] for each scheduled work date; · Photo identification presented at the door by every worker; · Written scope of work for each scheduled visit; · All work may be photographically/video documented start to finish as a tenant documentation right; · Compliance with NYC DEP asbestos guidance, NYC ACIS, EPA RRP certification, lead-safe work practices, dust containment, and NYC DOB Tenant Protection Plan requirements given the building's age and the plaster/ceiling/demolition/sanding/doorway work contemplated. VI. PURPOSE OF THIS SEPARATE TRACKING EMAIL Not intended to replace the main correspondence with management and ownership — sent separately so Metex EL Inc., Ed, and Orgist have a clear record of what is approved, what is not yet approved, and what must be clarified before work begins or expands beyond the approved scope. Please confirm receipt of this email and confirm who will serve as the assigned project manager for Apartment 2O.

Dear Office of Council Member Rita Joseph, I hope you are doing well. This email is a follow-up from our call today regarding the HPD complaints and documentation for my apartment/building. Address: 225 Parkside Avenue, Brooklyn, NY Please see the attached copies of the communication and documentation for your review. Kindly let me know if there is anything else you need from me, or if there is a specific format you would like for the list of HPD complaints. Thank you for your time and assistance. Sincerely, Michael Alfred

Hi Jaime, In addition to the items already addressed in my June 4, 2026 access response letter and in the prior formal notices, I am writing to formally add one further reasonable accommodation request to the in-apartment scope of work for Apartment 2O. I. NEW ACCOMMODATION REQUEST — KITCHEN ACCESSIBILITY Requesting that the kitchen be made ADA-accessible as part of the scope being coordinated with Metex EL Inc.: (a) a kitchen doorway at the same minimum 32-inch standard as the bathroom, also wide enough for Walterine Noel's rollator/walker; (b) accessible stove access for safe cooking, from a wheelchair and from a rollator/walker; (c) accessible sink access for dishwashing/food prep, same basis; (d) accessible cabinet configurations (lowered/reachable counter and storage) consistent with ADA/Fair Housing guidance. This reflects the needs of both occupants — the 86-year-old leaseholder who ambulates with a rollator/walker, and the disabled co-tenant transitioning to a power wheelchair per Dr. Roger Luo's May 21, 2026 letter — for safe, independent everyday use of the kitchen without being limited by inaccessible counter heights, sink placement, cabinet reach, or doorway width. II. BASIS FOR THE REQUEST A reasonable accommodation under the Fair Housing Act and NYC Human Rights Law, consistent with the medical necessity already supporting the broader accessibility scope (Dr. Luo's May 21, 2026 letter). Following consultations with NYC City Council District 40 (Council Member Rita Joseph's office), the NYC Mayor's Office for People with Disabilities, HUD Fair Housing resources, and disability-rights advocates, requesting this be addressed within the present scope, particularly since bathroom accessibility work is already under review by the same contractor. Coordinating the kitchen work with the bathroom doorway widening avoids duplicate disruption, reduces overall cost, and makes the apartment fully accessible in one coherent project rather than piecemeal. III. COORDINATION WITH METEX EL INC. Happy to coordinate with Metex once management approves adding the kitchen accommodation to scope — Metex can assess the kitchen alongside the other approved work. The June 4, 2026 access conditions (48 hours' written notice, photo ID, written scope per visit, video documentation, environmental safety compliance) apply equally to any expanded scope. IV. REQUEST FOR WRITTEN RESPONSE Please confirm in writing: (a) that the kitchen ADA accommodation request is acknowledged and under review; (b) the expected timeline for adding the kitchen scope to Metex's authorized work; (c) any additional information needed to process the request. V. ALL PRIOR ITEMS REMAIN IN EFFECT This request is in addition to, and does not replace or modify, the June 4, 2026 access response letter (approved scope, clarification items, project manager preference); the five outstanding clarification items (heat risers, full flooring scope, bathroom floor tile, windows, and the April 29 chain-of-authorization question); the separately handled ramp/lobby accessibility track; the 38 open HPD violations on record; and all prior reservations of rights in the April 29, May 5, May 26, May 28, and June 4, 2026 notices. Thank you for your continued attention. Looking forward to a written response on the kitchen accommodation request, ideally alongside the June 1 status update commitment previously made on the broader repair scope.

RE: Apartment 2O, 225 Parkside Avenue, Brooklyn, NY 11226 I. PURPOSE OF THIS NOTICE Council Member Rita Joseph and the NYC Mayor's Office for People with Disabilities are copied directly because management has failed to provide written answers on flooring, ADA accommodations, and basic habitability despite months of formal written notices, and both offices are asked to take note of current conditions and management's failure to respond to repeated requests for a timeline. Issues requiring a written response today, June 10, 2026, before the Metex EL Inc. workers leave the apartment: · Management is in breach of a written/verbally confirmed commitment to replace flooring throughout the entire apartment — confirmed by three separate contractor assessments — and is now attempting to reduce that scope without written explanation. · The bathroom doorway was widened to only 30 inches, not the 36 or 32 inches agreed upon, affecting power-wheelchair turning radius. · As a direct result of management's failure to confirm the flooring plan and approve the kitchen ADA accommodation, the apartment has been uninhabitable since approximately March 2026 — two of three bedrooms inaccessible, all furniture piled centrally, my 86-year-old mother with nowhere to sit. · A new ADA accommodation request is added for a roll-in shower to replace the existing bathtub — once inside the widened doorway, there is no room to turn a power wheelchair because of the tub; a medical necessity for both residents. · If management does not provide a written flooring commitment with a specific timeline today, we will have no choice but to go to a hotel until the floor-repair timeline is confirmed. This is not a choice to leave — management's mid-work scope change is forcing it. II. THE FLOORING COMMITMENT IS DOCUMENTED BY THREE SEPARATE ASSESSMENTS A. March 2026 — contractor Orgist's visit established management's earliest direct knowledge of floor conditions, documented photographically; no written assessment disputing them was ever provided. B. April 27, 2026 — Vinny Mrkulic (Manhattan Innovators) assessment, conducted on management's behalf and presented in the April 29 First Formal Notice without dispute, explicitly included floor replacement throughout the apartment (front bedroom, main hallway, kitchen, bathroom tile). C. May 12, 2026 — Dara Yaskil (Strada Ventures) confirmed the scope on a recorded call at approximately 1:36 PM, stating verbatim per her chart notes: "Install floors in kitchen, plaster paint whole apartment, install floors in bedroom, fix door for the bedroom, replace the vanity, replace the medicine cabinet, paint riser bathroom, remove bathroom door, cut out wall and make opening wider for 36-inch door for handicap access, management to send window company to fix windows." Never rescinded in writing. D. HPD violations confirm floor conditions across five rooms, not the three in Metex's current scope: #18826825, #18826826, #18826829 (Class B, due June 8) and #18518246, #18518249 (Class A, due March 28). Installing vinyl in the hallway while leaving damaged bedroom floors in place is not proper remediation. III. THE BATHROOM DOORWAY IS 30 INCHES, NOT 36 OR 32 AS AGREED The May 12 agreement called for a 36-inch doorway; workers widened it to only 30 inches — inadequate clearance/turning radius for a power wheelchair, not a cosmetic difference. A concrete patch poured into the corner during the widening is uneven, ungraded, and creates a fall-hazard raised edge. Requesting written confirmation that: (1) the doorway will be corrected to the agreed 32–36" minimum; (2) the concrete patch will be removed and replaced with a proper smooth, level transition. IV. NEW ADA ACCOMMODATION REQUEST: ROLL-IN SHOWER TO REPLACE BATHTUB Even with a corrected doorway, the existing bathtub leaves no room for a power wheelchair to turn to reach the sink or cabinet — only forward/backward movement is possible. A roll-in shower would eliminate the tub and create the needed turning space; a medical necessity, not a preference. For Walterine Noel (86, ambulates with a rollator), stepping over a tub edge is a serious fall risk — Dr. David R. Schifter, MD, FACC (treating cardiologist), documented in a May 28, 2026 medical necessity letter that she requires a rolling walker and that navigating obstacles poses a serious fall risk due to degenerative arthritis and spinal stenosis (attached). Dr. Roger Luo's May 21, 2026 letter on wheelchair dependency remains on record. Requested under the Fair Housing Act (42 U.S.C. § 3604(f)(3)(B)) and NYC Human Rights Law, consistent with the medical basis already supporting the doorway widening. Workers are on site today — coordinating now avoids another mobilization later. Requesting written approval or denial with stated reasons by end of business today. V. THE APARTMENT HAS BEEN UNINHABITABLE SINCE MARCH 2026 Full cooperation and access have been provided. As of today: all three bedrooms are now disrupted (workers entered the last remaining bedroom today); my 86-year-old mother has nowhere to sit; furniture/belongings from all rooms are piled centrally with no safe space for a wheelchair or rollator user to move; furniture cannot be put back without a confirmed flooring plan (re-clearing later would cost money management would be responsible for); the apartment has been in uninhabitable work condition since March 2026 — first from abandoned contractor equipment and failed prior repairs, now from active work without a completion plan on floors. Painting/plastering is nearly complete and appreciated, but completing paint while leaving floors unresolved and furniture piled centrally does not restore livability — it makes it worse. A written answer on floors is needed today, before workers leave, to decide whether we can stay tonight. VI. RESPONSE TO MANAGEMENT'S JUNE 9, 2026 LETTER ON KITCHEN ADA ACCOMMODATION Jamie Lawler's June 9 response (kitchen request under review, separate from approved scope, approved work should proceed) is noted but does not resolve the problem: the approved work cannot be completed while flooring remains unresolved (final bedroom can't be vacated without a flooring timeline; kitchen can't be properly finished with the floor scope still open); every day the kitchen accommodation sits under review, on-site ADA workers aren't available for kitchen work, requiring a new mobilization later; the kitchen floor violation (#18826829, Class B, due June 8) is part of the existing approved scope and already past deadline — it cannot be treated as pending review; Walterine Noel cannot push her walker into the kitchen and is currently holding onto kitchen items for balance, an active fall risk per Dr. Schifter's May 28, 2026 letter. This is a request for a reasonable disability accommodation under the FHA and NYC Human Rights Law, not a discretionary renovation, and cannot wait for an indefinite review period. Requesting written approval or denial (with stated reasons if denied, per 42 U.S.C. § 3604(f)(3)(B)) by end of business today. VII. FORMAL RENT ABATEMENT DEMAND AND RENT POSTURE Under RPL § 235-b, formally demanding a full rent abatement credit for every month the apartment was not in habitable condition (since at least March 2026, over three months) — 38 open HPD violations including 4 Class C now 5–6 months past deadline, unresolved active water leaks/ceiling violations in multiple rooms, active construction condition with furniture displaced from all three bedrooms and the living room since late May, and no safe/accessible/normal use for either disabled resident. Amount to be calculated and asserted in any Housing Court proceeding. Rent posture: the June RentCafe payment commitment stands but is contingent on a written floor answer today, since the funds may be needed for temporary housing depending on the response; July rent will be paid once a written flooring commitment with timeline/scope is in hand; April/May certified checks will be released once the updated lease is received from Strada — informed Strada cannot locate the current lease; prepared to provide the 2017 lease on file and requesting written confirmation of current lease status. VIII. NOTICE OF MANAGEMENT'S FINANCIAL LIABILITY FOR TEMPORARY ARRANGEMENTS Work was approved based on a committed scope that included the floors; painting/plastering is now complete and full cooperation has been provided throughout. Management is now changing scope mid-work after the apartment has been turned upside down, preventing it from being put back in order. If a written flooring commitment with a specific timeline is not provided today, a hotel stay will be necessary until the timeline is confirmed — not a choice to leave, but a consequence of management's mid-work scope change. Management will bear full financial responsibility for: all temporary accommodation costs for both residents for every night the apartment remains uninhabitable as a result of management's failure to honor the committed scope; reasonable incidental costs of temporary arrangements; costs from having to clear/re-clear furniture more than once as a direct result of the mid-work scope change; and note that medical benefits and disability services through New York State are tied to residence at Apartment 2O — state agencies with a direct interest will be notified if temporary displacement becomes necessary. IX. WRITTEN RESPONSES REQUIRED TODAY, JUNE 10, 2026 (before workers leave) 1. Written confirmation of the full-apartment flooring plan (bedrooms, living room, kitchen, foyer, hallway) consistent with the three assessments on record, with a specific completion date. 2. Written confirmation the bathroom doorway will be corrected to 32–36" minimum. 3. Written confirmation the concrete patch will be removed and replaced with a proper smooth transition. 4. Written approval or denial (with stated reasons) of the roll-in shower ADA accommodation request. 5. Written approval or denial (with stated reasons) of the June 5, 2026 kitchen ADA accommodation request. 6. Written explanation of any proposed change to the flooring scope relative to the March, April 27, and May 12 commitments — if the flooring commitment is being reduced or rescinded, that must be stated clearly in writing with reasons. If no written response with definitive flooring-timeline information is received today, new 311 complaints will be filed tomorrow, with Council Member Rita Joseph's office and the Mayor's Office for People with Disabilities notified. X. ALL PRIOR ITEMS REMAIN OUTSTANDING (incorporated by reference) Bathroom sink/cabinet/medicine cabinet replacement date; bathroom floor tile ADA-appropriate retiling plan/timeline; upstream water leaks from apartments 3O/4O/5O/6O requiring remediation before ceiling/heat riser work is certified; window contractor name, license, scope, and schedule (windows still cannot be locked; Class C violations #18529324 and #18518248 are 5+ months past deadline — a direct safety/security failure if we're forced to leave with windows unlocked); written acknowledgment of which HPD violations are being closed by completed work; the lobby ramp ADA accommodation (no written confirmation received); the lease addition for Michael Alfred (no final written confirmation received); and the April 29, 2026 entry by Inderbir Singh (no written response identifying who authorized it). This notice is transmitted with delivery confirmation and read receipt enabled and is retained as part of a formal, timestamped documentation record for Apartment 2O.

Dear Jamie and the Metex EL Inc. team, Acknowledging that Ed, the Metex EL Inc. project manager, came on site yesterday to assess the ADA accommodation scope — a positive step, and appreciated. Yesterday the power wheelchair (the chair to be used in the apartment going forward) was not on site; today it was. An on-site demonstration was conducted with the actual chair and documented on video, attached and shared with all parties on this notice. The video documents, clearly and without ambiguity: · The bathroom doorway is 30 inches wide. The power wheelchair's armrests extend beyond the seat width; entering the bathroom, the armrests rub directly against the door frame on both sides, making entry/exit physically difficult and visibly scratching the frame during the demonstration. · Once inside, the chair cannot turn in any direction — to do anything other than roll straight in and out, it has to be pulled back out of the bathroom entirely. No usable turning radius exists in the current configuration. · Footrest length is a critical dimension that must be factored into planning — it extends well beyond the front of the seat and is what prevents turning. Any remediation plan not accounting for the full chair length, back of seat to tip of footrest, will fail to solve the problem. · Turning to enter the kitchen is virtually impossible with the chair — the combination of armrest length (including the controller) and footrest length means the chair cannot complete the turn from the hallway into the kitchen; also demonstrated on video. · The uneven floor adds to the difficulty — rolling over current floor bumps while maneuvering creates instability, and the chair tips backward going over these bumps, as shown on video. This is why consistent, level flooring throughout the apartment is a direct safety requirement, not a cosmetic request. For the scope of work: the previously agreed 32-inch bathroom/kitchen doorway width is a bare minimum — 34 to 36 inches should be sufficient, confirmable on site with the chair present. Planning must account for the armrest length (34 inches from the back tire to the tip of the joystick controller on the right side) and the full footrest length when determining doorway clearance, bathroom layout, and required turning space. A wider door into the same configuration does not solve the problem — the bathtub must be removed and replaced with a roll-in shower to create the turning space the chair requires. The same logic applies to the kitchen — doorway width and interior layout must be planned around the actual chair dimensions, not an estimate. Asking Ed and the team to review the video before finalizing any scope so the work done actually solves the problem. Available at the apartment today if Ed or any team member would like to see this in person with the chair present — a hands-on assessment with the actual chair is the only way to plan this correctly. All prior notices and reservations of rights remain in full effect.

Dear Jamie and the Metex EL Inc. Team, I am writing to formally document the ongoing and worsening situation regarding Apartment 2O and to place you on notice of the actions I am taking as a result. The painting work was completed, and I want to acknowledge that the quality of the painting itself was better than the prior attempt. However, after the work was completed, the apartment was left in a condition that was not livable. Furniture and belongings were moved throughout the apartment and were not placed back in a safe or usable way. There was a clear expectation, based on direct communication, that workers and the project manager would return on Thursday, June 11, 2026, to continue the work, restore the apartment to a livable condition, and assess the space in person based on the video we had provided. No one came. I had spoken that Thursday morning with Rayyan, who identified himself as the supervisor coming back to the job. He told me the crew was at Home Depot picking up materials and would be coming to the apartment. I waited. When I called him back at approximately 2:00 or 3:00 PM, he informed me that the crew had been redirected to another job, that they would not be coming that day, and that they would be back the following week. No one from your team communicated this change in advance, and no one returned. As a result of that no-show, everything remained in the condition it had been left in, staged for work but completely unlivable. My mother, who is elderly, did not want to leave the apartment because it is our home. Because of that, she was forced to sleep on the floor on a blanket, as there were no beds left accessible. She was also unable to use the air conditioner because there was no suitable space to place the unit given the condition the apartment was left in. Neither I nor my mother was able to move the furniture ourselves. This is not a reasonable condition to leave a tenant in. This has created a serious hardship. My mother has been physically affected by the heat and the condition of the apartment, and I am also dealing with the stress of trying to manage this situation while using a wheelchair and while handling medical appointments, classes, and other required obligations. Due to these conditions, my mother's health has been negatively affected. I am removing both her and myself from the apartment because we cannot safely remain there. We need answers from management as soon as possible. We have been placed in a position where we cannot live in our own home because work was left incomplete and the apartment was left in an unlivable state. Effective Thursday, June 11, 2026, the date workers were expected but failed to appear, we have not been able to live in our apartment. We are therefore formally notifying you that we will be deducting rent for each day that the apartment has been rendered unlivable due to these circumstances. We will also be tracking and documenting all expenses incurred for alternative accommodations during this period, and we will be providing that expense list to management. We expect to be reimbursed for those costs. Before any further work is scheduled or takes place inside the apartment, I require a complete written scope of work that addresses, at minimum, the following: · What work will be done to the floors. · Which rooms will be worked on. · Whether the flooring work will cover the entire apartment. · What will be done regarding the bathroom and kitchen. · How the work will be scheduled room by room. · Who will be responsible for moving furniture and belongings before and after the work. · Confirmation that furniture and belongings will be returned to a safe and usable position when each work area is completed. · A clear timeline with specific dates and who will be on site. No further work should be scheduled or attempted inside the apartment without a full written scope, a confirmed schedule, and a clear plan to ensure the apartment is returned to a livable state at the end of each workday. We need to stabilize the current situation, address the health and safety concerns that have already occurred, and make proper arrangements before any additional disruption takes place. I am reserving all rights regarding rent abatement, rent deduction, and reimbursement for costs caused by the apartment being left in an unlivable condition. I expect a written response from management with answers to the above as soon as possible.

To: Jamie Lawler, Dara Yaskil, Stephanie Knight, and All Concerned Parties, You have until 3:00 PM today, June 25, 2026, to respond in writing with a firm work schedule and complete resolution plan. If I do not have that response by 3:00 PM, everything described in this letter begins immediately and does not stop. This is not a request. This is notice. MY MOTHER AND I CANNOT LIVE IN OUR HOME For the first time after 44 years of work, my mother, a retired nurse, age 86, who committed herself to New York City in her 70s to work around the clock during COVID-19 and changed four generations of lives in a nursing home, cannot sleep in her own bed. We have lived in Apartment 2O since 1984. For the first time in 42 years, my mother and I cannot safely live in our own home. We complied. We gave you access to our apartment to complete the work. We cooperated at every step. We moved our furniture. We paid for storage. We arranged our lives around your schedule. In return, you abandoned the apartment in the middle of the work, left it uninhabitable, and walked away without explanation. This work was being performed by Metex EL Inc. because I demanded a licensed contractor after the previous person who called himself Vinny was not a licensed contractor. There was a full scope of work, including replacement of floors. You stopped the work in the middle and walked away. Prior to being displaced this past Monday, June 22, 2026, my mother was forced to sleep on the floor for five consecutive days, from Wednesday, June 17 through Sunday, June 21, because all of the furniture had been moved to the center of each room so that your contractors could rapidly paint the entire apartment. We specifically asked that the work be done room by room so that my mother and I could remain in our apartment. That request was ignored. Instead, the entire apartment was cleared, painted, and the bathroom door was widened on your rushed timeline. The result of letting you into our home has been documented and will continue to be documented with video and photographs. On Wednesday, June 17, 2026, the workers painted the kitchen. They did not return on Thursday, June 18, 2026, as expected to begin flooring. When they left the kitchen, they did not put items back as they found them. Items were broken. At 86 years old, my mother cannot find what she needs in her own kitchen. She is disoriented in a space she has known for 42 years. I cannot access the kitchen to assist her because of my wheelchair. We then moved additional furniture into storage in preparation for the flooring work that was promised. The workers returned Monday, June 22, 2026, not to begin flooring as expected, but to correct the bathroom door that had been incorrectly widened to 30 inches and had to be corrected to 36 inches. That door widening was done with no dust containment, no plastic sheeting, and no protective barriers of any kind. Walls were opened and dust spread throughout the apartment. My neighbor in Apartment 2N, directly next door to me, has had her apartment test positive for lead by HPD. Given the age of this building and the absence of any containment during wall work in our apartment, my mother and I removed ourselves from Apartment 2O for health and safety reasons. We were not removed. We chose to leave because remaining was not safe. We are demanding professional lead paint and hazardous dust testing for Apartment 2O. There are children in our family who were supposed to spend time with us this summer, including two young children. My mother cannot spend time with her great grandchildren. I cannot spend time with my grandchildren, their cousins, or their friends because children cannot be around possible lead dust or hazardous renovation dust. You are stealing our summer. Their summer plans, family time, and vacations are being destroyed because you will not complete the work and allow my mother and me to return safely to our home. My mother has spent the last 48 hours crying and asking God what she has done wrong that she cannot sleep in her own bed. She has dedicated her life to caring for others. She deserves to spend her retirement in peace and comfort in her own home. When my mother sheds a tear, consequences follow. She has shed more than one. I have personally suffered a physical injury, a burn on my leg, caused by a heating blanket I was forced to use because the place we were displaced to during your work stoppage was cold. This injury is documented. Because of the burn on my leg, my doctor can no longer treat the pain in my shoulder at this time. This has increased my dependence on my power wheelchair, the very accommodation you continue to obstruct by failing to complete the accessible bathroom, kitchen, and lobby ramp. Every day this remains unresolved compounds my physical harm and my mother's emotional distress. My mother's tears will no longer be tolerated. You have until 3:00 PM today to give us a satisfactory written response. You have until Sunday morning, June 28, 2026, before my mother and me goes to church, to have my mother and me safely back in our home. WHAT YOU STOPPED Metex EL Inc. came in as licensed professionals with the intent and ability to complete the full scope of work. They worked with me. They coordinated with me throughout the process. The contractor had already seen my power wheelchair, taken measurements, understood the scope of work, and was already in the middle of the renovation. The last thing the supervisor communicated before leaving was that they only needed to return to spray for roaches and rodents and fix the kitchen floor in order to close out the last four open HPD violations. Summit stopped them. Nieuw Amsterdam stopped them. The only reason work stops in the middle of a scope is if management stops it. That decision, and every consequence flowing from it, belongs entirely to Summit and Nieuw Amsterdam. As a result of your decision to pause the work, our apartment currently has: displaced furniture throughout every room with no plan to restore it; unfinished and unrepaired floors throughout the apartment; an inaccessible bathroom due to the unremoved bathtub, floor tiles, mirror, sink cabinet, and vanity that have not been replaced despite being promised since 2025; a disorganized kitchen that my 86-year-old mother cannot navigate and where I have no wheelchair accessibility to assist her; possible lead dust and hazardous renovation debris throughout the apartment from wall work performed with no containment; and no lobby ramp, leaving the building entrance inaccessible to me in my power wheelchair. We have incurred and continue to incur out-of-pocket expenses, including the U-Haul rental on June 16, moving labor, and ongoing storage costs. These expenses were directly caused by management's representations that flooring work was imminent. Those costs were confirmed in recorded communication with Dara from Strada. We will be seeking full reimbursement of every dollar spent. WHAT I KNOW Based on records made public through your own incompetence, a field manager named Glenn Casabo from Manhattan Innovations entered my apartment, identified himself as "Vinny," and conducted inspections under a false name. You also sent someone into my apartment claiming to work for HPD to fix a window. That person did not work for HPD and could not fix the window because the window needs full replacement. You made a deliberate and targeted decision to send me a licensed contractor only after I demanded one, while sending substandard workers to other tenants to do cheap labor to satisfy HPD violations at minimum cost. Every tenant in this building and across your portfolio will know this. I know what you allocated for this work. I know what you have spent in this building and across your portfolio. I know the commitments you made in bankruptcy court. I know where you are cutting corners and why. I also know that Flagstar Bank and your underwriters have an interest in how you are managing and maintaining your buildings. They will be made aware as well. WHAT BEGINS AT 3:00 PM TODAY IF YOU DO NOT RESPOND If a satisfactory written response is not received by 3:00 PM today, the following actions begin immediately: filing an HP proceeding in Brooklyn Housing Court first thing tomorrow morning, June 26, 2026; filing formal complaints with HPD, the New York State Attorney General Fair Housing Division, and the NYC Commission on Human Rights; filing an intake form with BCID (Brooklyn Center for Independence of the Disabled) and engaging Disability Rights New York; holding a press conference inside Apartment 2O this weekend with full video, photo, and documentary evidence for television, news, and radio; issuing a formal media press release to every news outlet in New York City and surrounding states; reaching out to every professional, philanthropist, advocate, and elected official in my network, starting with 145 contacts (1 percent of who will be contacted), including copying professional athletes from New York on all correspondence and seeking their public advocacy; launching a public website fully documenting all conditions, videos, photos, transactions, and records, and sharing it with every tenant in the portfolio and beyond; going door to door in the building with a media team to document every tenant's apartment conditions, at management's expense when litigation concludes; joining the tenant union and giving every tenant access to everything compiled; initiating a rent strike across the portfolio; pursuing a class action suit on behalf of tenants across Summit's buildings; and seeking punitive damages for every day of suffering, physical injury, and mental health deterioration imposed on my mother and me, going back to 1993, when I first became a wheelchair user and not one day of accessibility accommodation was made while full rent was collected. I have lived in this building as a wheelchair user since 1993. You, and Pinnacle before you, have never made one meaningful decision to make this apartment accessible. That 33-year history will be part of every legal filing, every complaint, and every media statement. ACKNOWLEDGMENTS Formally acknowledging and thanking Councilwoman Rita Joseph of the 40th District and her staff, who have sent multiple emails on our behalf and made clear there is no government agency they would not engage to assist. Also acknowledging the Mayor's Office for People with Disabilities for reaching out on our behalf. You have not responded to these officials with the urgency or respect their outreach deserves. The city will know that. Acknowledging Metex EL Inc. for coming in as licensed professionals, working in good faith, measuring the full scope of work, and doing their best to complete the job. They are not at fault. Summit and Nieuw Amsterdam are at fault. Also acknowledging Dara from Strada for her efforts ensuring proper documentation as a tenant on the lease and follow-through on the signed lease confirmation. That does not change the fact that my mother and I remain displaced, the apartment remains unfinished, and our home remains unsafe. WHAT RESOLUTION LOOKS LIKE Send a professional team into the apartment today and throughout this weekend; complete the floors; complete the bathroom interior; complete the kitchen; install the lobby ramp; arrange and pay for professional lead paint and hazardous dust testing of Apartment 2O; reimburse the U-Haul rental on June 16, moving labor, and all ongoing storage costs; provide a complete written scope and timeline for every remaining item; provide written confirmation by email and certified letter. Do that, and rent payments and normal life resume. Everything else in management's business practices can proceed separately. Do not do that, and every remaining day will be spent ensuring that the public, the courts, the media, every athlete, every philanthropist, every government office, every tenant in the portfolio, and every insurance company and lender, including Flagstar Bank, understands exactly how Summit and Nieuw Amsterdam are allocating funds, treating tenants, and failing to comply with codes, laws, and regulations in the City and State of New York. You have until 3:00 PM today, June 25, 2026. Respond in writing only. No phone calls. No verbal promises. A written response with a clear work schedule and actionable commitments is required.

Dear Mr. Grady, As discussed during our phone conversation, I am providing this urgent written update because the situation has escalated significantly. This email is not only being copied to the agencies listed below — I am asking for direct communication, guidance, and intervention because management has still not provided a written plan despite repeated government involvement and prior requests for response. Writing regarding Apartment 2O at 225 Parkside Avenue, Brooklyn, NY 11226, where my mother Walterine and I have lived for over 42 years. I am transitioning to a power wheelchair due to mobility/medical needs; my mother is 86, a retired nurse, and the leaseholder. Since October 2025, multiple formal letters have been sent to management, HPD complaints filed, and help sought from Council Member Rita Joseph's office, Senator Myrie's office, CIDNY, DRNY, the Mayor's Office for People with Disabilities, and the NY Attorney General — management still has not provided a full written scope of work, timeline, safety plan, ADA plan, or meaningful written response. My power wheelchair is currently inside the apartment for measurements, but I still cannot safely use it because accessible passage from the building entrance/lobby to the elevator and into the apartment has not been provided — the four-step barrier at the entrance remains, requiring physical lifting. Being displaced has caused a burn/open wound on my leg that is preventing my doctor from administering needed shoulder pain-management injections while the wound is open. Pain is increasing, quality of life decreasing, and management is still not responding in writing. 1. CERTIFIED XRF LEAD REPORT CONFIRMS APARTMENT-WIDE LEAD-BASED PAINT On July 1, 2026, retained NY Lead Abatement Corp. (1384 Carroll Street, Suite 2B, Brooklyn, NY 11213, 718-221-2323) for an independent XRF lead-based paint inspection of Apartment 2O. Performed by Berl Holzman, EPA License #LBP-I-I237659-1 (valid through April 2, 2027), using a Viken XRF PB200e Analyzer (Serial #2876) per HUD Guidelines Chapter 7 and NYC HMC Article 14. NY Lead Abatement Corp. holds EPA Certification #LBP-59366-3 (valid through January 4, 2027). Report/affidavit notarized July 1, 2026 in Kings County. Findings: 173 total readings (including 12 calibration); 110 positive for lead-based paint; 50 negative; 1 null/inconclusive. Lead-based paint found throughout every area — foyer, all three bedrooms, living room, hallway, kitchen, bathroom — on walls, baseboards, door frames/jambs, window frames/sills, closet doors, pipe risers, and radiators. This is no longer a possible concern — it is a certified, notarized confirmation. Family visits (including children) planned for this summer are being avoided given the confirmed lead findings and the construction dust from the June 22 bathroom wall work performed with no visible containment. Not claiming child-under-six protections at this time, but the confirmed findings and recent dust require immediate safety review, lead-safe work practices, proper cleanup, and written clearance before the apartment is called safe. Because management never returned to perform the promised cleanup after June 22, the inspection was obtained independently — my mother paid approximately $650 out of pocket from her pension/Social Security. Requesting full reimbursement of this cost plus compensation for all required lead cleanup, remediation, abatement, relocation, storage, and related living expenses caused by management's failure to act. Immediately required: a written lead remediation/abatement plan by properly certified professionals per NYC Admin. Code §27-2056.4, Local Law 1 of 2004, and Local Law 31 of 2020; no further work disturbing painted surfaces unless the contractor holds current EPA/NYC lead-safe certification and uses full lead-safe practices (containment, HEPA vacuuming, wet cleaning, furniture/belongings protection) per §27-2056.5 and 40 CFR Part 745 (Federal RRP Rule) — no confirmation exists that Metex EL Inc. holds EPA RRP certification, and management must provide this immediately; investigation of the June 22 bathroom wall work performed without visible containment (documented on video), which appears to violate lead-safe work requirements and the RRP Rule; and provision of required Title X lead disclosures/notices, which have not been provided. Noting for accuracy: an XRF report confirming lead-based paint presence doesn't automatically require removal of all identified paint, but does require certified professionals, a written remediation/safe-work plan, and full compliance on any ongoing/future work — with the remediation method determined by a certified lead professional, not management unilaterally. The lead issue, ADA work, bathroom/kitchen access, flooring, and relocation can no longer be treated separately — any work disturbing lead-based paint must be planned together under one written, lead-safe, ADA-compliant scope. Preliminary estimates put the required scope at $70,000–$80,000; awaiting NY Lead Abatement Corp.'s written quote to forward once received. While no HPD violation specifically citing §27-2056/Local Law 31 XRF testing failure has issued for Apt 2O to date, HPD issued 14 paint/plaster violations under §27-2005 between December 2025 and April 2026 (bathroom, all bedrooms, foyer, hallways, pipe risers). Management certified all 14 as corrected, but all are marked Closed — Unverified (HPD never physically confirmed compliance). The July 1 XRF report now confirms lead-based paint on the same surface types. A 15th paint violation, #19025318, remains open and active. Requesting HPD immediately open a lead hazard investigation and determine whether management's certifications of correction complied with lead-safe work practice requirements under §27-2056.5 and Local Law 1 of 2004. 2. IMMEDIATE SAFETY CONCERN — WRITTEN DETERMINATION REQUIRED My mother has returned to the apartment, refusing further displacement from her home. No written safety determination has been received from management or any certified professional confirming whether the apartment is safe for continued occupancy following the June 22 work and the now-confirmed lead findings. Requesting an immediate written determination addressing: whether we can safely remain during any cleanup/remediation/abatement; whether immediate proper lead cleanup of the June 22 dust/debris is required, followed by written clearance and any required dust-wipe/clearance testing before the apartment is called safe; whether temporary relocation is required; whether furniture/belongings must be removed, covered, cleaned, or stored; what areas are restricted; and what immediate steps must be taken to prevent exposure. If work cannot be safely performed with us inside, management must provide suitable, decent, safe, and similarly accessible temporary housing with full moving/storage assistance — critical given power wheelchair use. Noting that the lead inspector's informal verbal statement that conditions are generally safe for adults should not be treated as written safety clearance; written clearance by a certified professional is required. 3. ADA ACCESS — NEAR-INJURY INSIDE APARTMENT — JAMIE LAWLER IN THE LOBBY On Monday, June 29, 2026, while meeting with Ed (Metex EL Inc.) to review bathroom/kitchen scope, attempting to use the bathroom ramp nearly resulted in a backward fall — Ed grabbed the wheelchair and prevented what would have been a serious fall. This demonstrates the necessity of ADA-compliant ramp slopes/pitches/transitions. The near-fall is directly connected to the bathroom ramp being installed without ADA-compliant specifications or approved drawings; the bathroom work is proceeding without a complete ADA-compliant scope, and management has not confirmed in writing that the work meets ADA requirements or documented medical needs. Full cooperation has been extended to Ed and the contractor to avoid any claim of obstructing work, but direct contractor communication is not a substitute for a written management plan — the contractor doesn't own or manage the building, and without a written scope, timeline, lead-safe plan, ADA specifications, and management authorization, the contractor can be redirected or stopped at any time, as already happened once with the flooring. Management must put the full plan in writing. That same day, June 29, 2026, Jamie Lawler (Property Manager) was present in the lobby — the exact location of the four-step barrier where an ADA-compliant entrance ramp has been demanded since April 2026 — while the superintendent and contractor were present and physical lifting up the four steps was required. Mr. Lawler did not acknowledge me, did not ask if I was safe, did not communicate any concern, and has sent no written response since. Photographic proof of his presence that day is attached. Following the encounter, conversation with the superintendent made clear Mr. Lawler was fully aware of the presence and conditions — his choice to say and provide nothing in writing raises serious concern that management continues to ignore its legal obligations, safety, disability accommodation requests, and repeated agency/elected-official requests for written response. The building entrance ramp demand has been outstanding over 10 weeks. Medical necessity letters from Dr. Roger Luo (Kessler Institute) and Dr. David Schifter are on file. Management has cited "vendors evaluating" since April 2026 — that is not a plan. 4. MANAGEMENT'S CONTINUED FAILURE TO PROVIDE A WRITTEN PLAN No written plan has been provided covering: lead remediation/safe-work plan and clearance documentation; bathroom ADA modifications; kitchen ADA modifications; lobby ramp reconstruction to proper ADA slope specifications; complete apartment flooring; temporary relocation if required during lead work; moving/protection/cleaning/storage of furniture and belongings; or a full completion timeline. The apartment remains functionally unusable — furniture moved to room centers for construction was never restored because management never provided a continuation plan; my mother has only limited cleared access to a bed, the kitchen, and living-room air conditioning; safe wheelchair access/enjoyment of the apartment is not possible. Forced to stay with family, friends, and caregivers in non-accessible private homes where the power wheelchair still cannot be used — this displacement is not voluntary. July rent has not been paid and is being held pending legal guidance and management's written plan — not a refusal to pay, but a documented response to management's ongoing failure to provide safe, habitable, accessible housing, its legal obligation as owner of a rent-stabilized dwelling. Still waiting on the properly signed and updated lease copy, despite management being able to send rent billing/receipt documents to the same address — further demonstrating the lack of basic written follow-through. Requesting that management preserve all records related to this matter: contractor agreements, permits, inspection records, lead testing records, communications, work orders, photos, videos, insurance communications, and any documents related to the June 22 bathroom work, the June 29 access incident, the ADA ramp request, and any lead-related work in or near Apartment 2O. REQUEST FOR IMMEDIATE ASSISTANCE AND DIRECT RESPONSE Because my mother is currently inside the apartment and the lead and accessibility issues are active safety concerns, requesting immediate acknowledgment and guidance by end of business today, and that management be compelled to provide a full written plan as soon as possible. Respectfully asking your office to intervene immediately and help compel management to provide: written acknowledgment of receipt of the certified XRF lead report; a written lead remediation/abatement plan by a properly certified lead professional per §27-2056.4 and Local Law 31 of 2020, with the remediation method determined by that professional; proof of current EPA RRP certification for Metex EL Inc. and any other contractor performing or planning work disturbing painted surfaces; immediate proper lead cleanup of the June 22 dust/debris followed by written clearance documentation and any required testing before the apartment is called safe; a written safety determination on whether we can remain during any lead work (and if not, suitable accessible temporary relocation at management's cost, including moving/storage); a complete written ADA scope of work for the bathroom, kitchen, and building lobby entrance ramp with a firm timeline; direct communication, guidance, and intervention from CIDNY, HPD, NYC DOHMH's Lead Poisoning Prevention Program, and the Mayor's Office for People with Disabilities; and a request that HPD and DOHMH review whether a broader building-wide lead investigation is warranted, given lead-related violations/concerns documented in multiple units at 225 Parkside Avenue. If management does not respond with a substantive written plan, proceeding with Housing Court, HPD escalation, disability rights complaints through CIDNY and the NY Attorney General, and full public and media escalation. Certified copies of this letter, the lead report, and all prior correspondence are being sent to all parties on the CC list. They have turned my life and my mother's life upside down. Requesting immediate intervention before someone is seriously harmed.

Dear Ms. Gilbert, Thank you for your email. I acknowledge that your office has been retained to represent the Owner regarding matters concerning Apartment 2O. Going forward, I will direct correspondence regarding these matters to your office, while continuing to copy the government agencies, disability rights organizations, and elected officials who have already been involved in this matter. I acknowledge receipt of your email dated July 2, 2026, which included a copy of the June 30, 2026 access letter. To be clear, I did not receive that access letter by email, mail, or certified mail from management before your email. I also have not received our updated lease, which management has separately represented was sent to us. What I can confirm is that we have continued to receive other mail from management during this same period, including our rent receipt. I am therefore acknowledging receipt of the access letter only through your July 2 email, and I am noting for the record that neither the access letter nor the updated lease has arrived by mail to date. I also want to directly address Mr. Lawler's email of July 2, 2026, sent on the group thread in response to Ms. Qanoongo of Council Member Joseph's office. Mr. Lawler stated that access notices were sent by mail and certified mail on June 30, and that he "believes" Metex performed a walkthrough with me earlier that week and is coordinating repair dates directly. I want to correct the record. June 29, 2026, Jamie Lawler (on the right, gray shirt), Property Manager of Nieuw Amsterdam Property Management, was present in the lobby, the exact location where the four-step barrier exists and where a proper ADA-compliant building entrance ramp has been demanded since April 2026. While Mr. Lawler was in the lobby, the building superintendent and contractor were present as I had to be physically lifted up the four steps. Mr. Lawler did not acknowledge me. He did not ask if I was safe. He did not communicate any concern. He has not sent a single written response since that day. Please see the attached photographic proof documenting his presence in the building that day. If he is relying on personal observation, he should state that he saw me present in the building. If he is not relying on personal observation, then his statement should not be used to imply that any delay was caused by me. I have never denied or blocked access for Metex. To the contrary, Metex previously stopped performing floor work because management changed or questioned the scope of the flooring work. The June 30 access letter now appears to describe new click flooring throughout the apartment, which confirms that the flooring issue has remained unresolved and needed clarification in writing. Your email states that HPD recently closed 34 violations. I do not dispute that HPD may have administratively closed certain violations. However, to the extent those closures were achieved through painting, plastering, doorway work, or other surface-disturbing work, that is directly relevant to the current lead issue. The July 1, 2026 XRF report now confirms lead-based paint throughout the apartment, including surfaces affected by prior repair work. Administrative closure does not answer whether the work was performed using required lead-safe practices, containment, cleanup, and clearance documentation. The current HPD record generated July 3, 2026 still shows 9 open violations for Apartment 2O, including 6 Class C and 3 Class B violations. These include the self-closing entrance door, bathroom floor tile, broken window mechanism, missing window guards, the fire escape door key-lock condition, kitchen and hallway flooring, and the mice and roach infestations. In addition, a separate 311 complaint, SR# 311-28002550, filed June 26, 2026, for a broken/missing entrance door lock remains open as of today. The current violations also include window-related conditions. In our May 12, 2026 discussion with Dara Yaskil (Strada Ventures), and in the original scope discussed with Metex, all windows were supposed to be replaced. Metex also previously advised that a window company would be sent. Now that the XRF report confirms lead-based paint on and around window-related surfaces, please confirm whether the Owner intends to replace the windows as originally discussed or attempt repairs, and how any window work will be handled under lead-safe procedures. The 34 closed violations also do not answer the now-confirmed lead issue. The July 1, 2026 XRF report confirms lead-based paint throughout the apartment. Before any further work begins that may disturb painted surfaces, including wall work, doorway work, flooring, cabinetry, plumbing-related openings, kitchen work, window work, or bathroom work, we need the Owner's written response to the lead findings. The June 30 access letter lists an anticipated scope that includes a sliding transfer bench, an ADA toilet, relocation of the stove and gas line, widening the apartment doorway, cabinetry modifications, new click flooring throughout, and correction of open violations. I appreciate that this is finally a written scope, but it remains incomplete in several critical areas. First, the letter does not address the building lobby entrance ramp. The four-step barrier at the lobby remains unresolved. Even once the apartment itself is renovated, I still cannot safely and independently get from the building entrance to the elevator and into my apartment while using a wheelchair. This has been raised repeatedly since April and is supported by medical necessity documentation. Please confirm whether your office is also handling the lobby ramp issue on behalf of the Owner and when a written plan will be provided. Second, the kitchen scope is vague. The letter references relocating the stove and gas line adjacent to the sink and modifying surrounding cabinetry "as necessary," but based on the actual spacing involved, an accessible layout would likely require a countertop stove rather than simply relocating the existing unit. The letter does not clearly state whether an ADA-accessible kitchen specialist will prepare drawings, or whether the proposed layout will actually allow safe wheelchair access and use. Please also clarify which doorway the access letter refers to when it states "widening the apartment doorway to 36 inches" — whether the apartment entrance door, bathroom doorway, kitchen doorway, or another doorway. Third, regarding laundry access: since plumbing work is already being assessed for the kitchen and bathroom, requesting a narrower, faster, and more cost-effective reasonable accommodation — a washer/dryer connection added to Apartment 2O while that plumbing work is being done, with our own washer and dryer provided. Please confirm this will be included in the scope of the plumbing work Metex is assessing Monday. Fourth, the elevator remains a serious safety issue. On July 1, 2026, after the lead inspection was completed, the elevator became stuck between the first and second floors while I was inside. Repeatedly pressing the buttons and the alarm, the elevator eventually descended to the basement before returning to the first floor. Berl Holzman of NY Lead Abatement Corp. witnessed the incident and was preparing to call 911 for fire department assistance had the elevator not moved. Please confirm the Owner is reviewing the elevator's condition as part of the accessibility and safety issues in this matter. Fifth, on Monday, June 29, 2026, while visiting to meet with Ed, the Metex EL Inc. contractor, to review the scope of bathroom and kitchen work, attempting to use the bathroom ramp in the wheelchair nearly resulted in a backward fall — had Ed not grabbed the front of the wheelchair, a fall out of the chair and possible head injury could have resulted. This occurred because of the temporary ramp setup and incomplete bathroom flooring and should be documented alongside the elevator incident as part of the current safety conditions. Sixth, the June 22 bathroom doorway work created dust and debris with no visible containment. The certified XRF report now confirms lead-based paint throughout the apartment, including areas affected by that work. Management never sent anyone back to perform the promised proper cleanup. My mother is currently living in the apartment, and an immediate written plan for lead-safe cleanup is needed. A written quote has been requested from NY Lead Abatement Corp. for cleanup of the June 22 dust/debris, and the written quote for full lead abatement/remediation is also awaited. In verbal communication, NY Lead Abatement Corp. advised that immediate lead-safe cleanup would cost approximately $2,600, and full lead abatement/remediation may cost approximately $28,000 — the written quote will be forwarded once received. At this time, my mother and I do not have the funds available to pay these costs out of pocket. Requesting immediate Owner action and reimbursement/payment for the $650 XRF inspection cost, the lead-safe cleanup, any required remediation or abatement, relocation, storage, and related costs caused by the Owner's delayed response. If Metex EL Inc. is licensed and certified to perform lead-safe cleanup, requesting they be sent to do so as soon as possible rather than waiting on a separate contractor. Noting the timeline: lead testing was completed July 1, and the written scope/access letter was first learned of on July 2 through your email — I could not have been expected to proceed under the access letter's original terms before the lead findings existed. Separately, Ed had planned to come in on July 4 to begin laying flooring and has since cancelled that visit because of the lead concerns, reflecting that the current pause on work is being treated appropriately on the contractor's side as well, and is not the result of any refusal of access. Metex has asked to come Monday to assess plumbing work, and I will make myself available for that assessment — however, any work that opens walls, disturbs surfaces, removes fixtures, alters flooring, cuts doorways, or creates dust must wait until the Owner provides a written lead-safe work plan and confirms that properly qualified professionals will perform it. Until the Owner provides a written lead-safe plan, no work should proceed that disturbs painted surfaces or creates additional dust — this is not a refusal of access, it is a safety requirement created by the confirmed lead findings. Also renewing a question that has never been answered. On April 29, 2026, an individual identifying himself as Inderbir Singh (646-331-8561) entered the apartment claiming to be sent by HPD to repair a window containing a bullet-hole pane. An HPD inspector confirmed in person on April 30, 2026 that HPD dispatched no one to Apartment 2O that day. Management has never confirmed sending him either, despite being asked directly in prior written correspondence. His name, phone number, and other identifying information are on file, along with approximately 45 minutes of video footage of the incident — he replaced the glass but refused to fix the lock, stating the windows were too old and needed full replacement, and one window frame remained warped and required extreme force to operate. If neither HPD nor management sent him, he entered under false pretenses, with no way of knowing whether he was licensed or qualified. Now that your office represents the Owner, asking directly: who sent Mr. Singh, and why has this not been addressed until now. If the Owner cannot confirm sending him, the Owner is expected to treat this as an unauthorized entry and take appropriate action. Please provide the following in writing: 1. Confirmation that your office is the proper point of contact for all Apartment 2O issues, including the lobby ramp, elevator, lead remediation, and remaining repair work. 2. The Owner's written response to the July 1, 2026 XRF lead report. 3. A written lead cleanup/remediation/abatement plan prepared by a qualified lead professional. 4. Proof that Metex EL Inc. and any other contractor performing work that may disturb painted surfaces holds all required EPA RRP/lead-safe certifications. 5. Confirmation that no further work disturbing painted surfaces will proceed until lead-safe procedures, containment, cleanup, and clearance documentation are addressed. 6. A complete written ADA scope for the bathroom, kitchen, apartment doorway, lobby entrance ramp, elevator/access route, and the requested washer/dryer connection. 7. Confirmation on window replacement scope, in light of the original Metex/Dara scope. 8. A clear, sequenced schedule for completion of all work in light of the lead findings. 9. A written determination on whether my mother and I can safely remain in the apartment during cleanup, remediation, or abatement, and if not, an accessible relocation plan at the Owner's cost. 10. Confirmation of how the Owner intends to address the 9 open HPD violations and the open 311 entrance-door-lock complaint as of July 3, 2026. 11. Confirmation that the Owner will reimburse the $650 XRF inspection cost and address the cost of lead cleanup and remediation. 12. A response to the outstanding, previously unanswered question regarding who sent Mr. Singh to the apartment on April 29, 2026. Also adding the New York State Division of Housing and Community Renewal to this communication. When we moved in, there were two working elevators on our side of the building and a working garbage chute. When the second elevator was completely taken out of service, no reasoning or justification was provided, and no rent adjustment was made despite this reduction in building services. Continuing to pursue legal assistance and guidance from the agencies copied here. My goal is to resolve this safely and properly, which requires a complete written plan from the Owner and its representatives.

Mr. Walsh, This is a separate and specific demand. As documented in my prior correspondence, the lobby ramp the Owner committed to install, represented on July 13 as commencing within one week, has not been started. I remain without ACCESS to enter or exit the building without being lifted up and down four entrance steps. My manual wheelchair is now damaged from the repeated lifting this has required, and requires significant repairs, as detailed in my July 24 email with supporting video. My power wheelchair cannot be used without a ramp or a four person lift. I am no longer willing to ask fellow tenants to risk injury by providing this assistance, and I should not be forced to rely on neighbors to overcome an accessibility barrier both Pinnacle and Summit have known about since I have been in a wheelchair, since 1993, with no accommodations ever provided. This is your building, not theirs, and the responsibility for providing safe ACCESS to it is yours. I want to be direct about what ACCESS means going both ways. Your office has stated that no work is being completed because you lack ACCESS to the apartment. I am telling you plainly: you have ACCESS. I do not. I have been wheelchair bound since July 13, 1993, and in all that time, this building has never provided me true, independent ACCESS. Every day I am denied a safe way into my own home is a day I am being forced to sit in my car for hours at a time rather than lie down in my own bed, which is itself causing physical harm and increasing my risk of pressure sores from prolonged sitting. I am documenting each of these days as part of the record of harm caused by the Owner's failure to provide ACCESS, just as you have documented my ACCESS to the apartment. I also want to be clear that once ACCESS is provided and I am able to return, the apartment must be genuinely livable, including restoring my furniture to its proper placement, which was displaced for painting and other work and never put back. Lifting me up the entrance steps does not resolve this if I am then unable to ACCESS my own bed once inside. Please provide the following before the end of business today: 1. The name and contact information of the individual or individuals the Owner will designate to lift me and my wheelchair up and down the entrance steps. 2. Confirmation that this assistance will be available Saturday, July 25; Sunday, July 26; and Monday, July 27, and every day thereafter until the ramp is fully operational. 3. If the Owner is unable or unwilling to provide this assistance, please confirm that in writing so that I may include it in the record of denial of ADA ACCESS accommodations.

Dear Ms. McLennon Wier, Ms. Reilly, Ms. Qanoongo, and District 40, As you are aware from the correspondence you have been copied on, I am a disabled tenant at 225 Parkside Avenue, Brooklyn, NY 11226 (Apartment 2O). I am writing to formally request assistance, guidance on filing complaints, and guidance on how to safely and appropriately coordinate with other disabled tenants in my building and district who appear to be experiencing similar barriers. SUMMARY OF THE SITUATION — Unable to access the building for weeks due to the lack of a functioning ramp. The owner has repeatedly delayed installation and provided no interim accessible accommodation, forcing me to sleep in my car and now experience physical deterioration (skin breakdown) as a result. All costs incurred since June 22, 2026 have exhausted my disability funds. The owner's counsel has sent correspondence containing multiple factual errors regarding tenancy, HPD violations, and cooperation with repairs. Despite having productive coordination calls with management, the attorney continues to shift blame and ignore the emergency. REQUESTS — 1. Guidance on the specific steps needed to file formal complaints under the NYC Human Rights Law, the Fair Housing Act, and the ADA for failure to provide reasonable accommodation to a disabled tenant. 2. Coordination support — aware of multiple other legally disabled tenants in the building, including individuals who are blind, tenants who use walkers, and a family with a child who uses a wheelchair, who appear to be experiencing similar access barriers and similar misinformation. Intending to reach out to coordinate a collective complaint and can provide specific unit information and documentation once formal consent is obtained. Requesting advice on whether multiple tenants can be included in a single complaint or must file separately, and on any privacy, retaliation, or procedural concerns to be aware of before initiating contact. 3. Referrals to legal counsel who specialize in disability housing discrimination cases. 4. Clarification on the grievance process for each respective agency, to ensure the correct steps are taken with the correct body, or whether a single consolidated filing is appropriate. All documentation is ready (correspondence, HPD violations, expense records) and I am prepared to submit whatever is required. Given that I am currently displaced and my health is actively deteriorating, I would deeply appreciate any guidance or assistance you're able to provide. Thank you for your time and advocacy.

Dear Stephanie, This email documents the history of my disability-related reasonable accommodation request, what remains outstanding, and the specific written schedule I am requesting. I would strongly prefer to close this directly with Summit. However, given the history and pattern of delay, and the lack of communication on specific outstanding commitments, I am providing updates to the agencies above this week regardless. If we cannot reach definitive timelines, involving Housing Court and the tenant association have organized the coordination of disabled tenants throughout your portfolio. I. LEGAL STANDARD The Fair Housing Act and NYC Human Rights Law both apply here. Neither sets a fixed number of days, but both require prompt action: HUD/DOJ guidance states that undue delay in responding to an accommodation request can itself constitute a denial, and NYC HRL requires a cooperative dialogue within a reasonable time, ending in a written final determination. This applies fully to rent-stabilized apartments. II. TIMELINE My initial written accommodation request was made April 29, 2026. As of today, August 24, 2026, that is 117 calendar days, approximately 83 business days. · April 29 — Initial written accommodation request (ramp, bathroom accessibility) and habitability notice. · May 5 — Second follow-up notice; no substantive response received. · May 12 — Call with Dara confirming scheduling of the work. Dara confirmed she followed up again with all relevant parties and asked that they contact me directly to get scheduled. · May 26–28 — Third and Fourth Formal Notices; first written acknowledgment received May 27, without timelines or contractor commencement dates. · June 1–4 — Access request issued; partial approval granted, with heat risers, flooring, bathroom tile, windows, and the unauthorized April 29 entry still unresolved. · June 5–July 2 — Kitchen accessibility accommodation request submitted; met mostly with acknowledgments. Khadija Qanoongo, Constituent Liaison for Council Member Rita Joseph's office, intervened directly during this period to press for engagement. · June 11 — On-site power wheelchair demonstration documenting turning-radius failures in bathroom and kitchen. · June 15–16 — Notice of unlivable conditions after a contractor no-show. · June 22 — Displacement from the apartment begins. · June 25–26 — Final Demand letter; CIDNY's Executive Director escalated directly. · July 1 — Lead testing performed. · July 3 — Formal dispute of compliance claims; lead-safe practices and written corrective plan demanded. · July 17 — Joint walkthrough with Metex, Mary Shea, and Jamie. · Early July — Lead cleanup from the second bathroom-door attempt completed; confirmed to me by July 24. · August 3 — Follow-up walkthrough with Metex. · August 7 — Walkthrough with Zack; drawings did not reflect agreed scope. · August 11 — Phase 1 (my mother's bedroom) approved, targeted for completion was August 16. Phase 2 (closets, my bedroom, my grandmother's room/flooring and lead abadement) approved by August 16. Current status of my mother's room: heat riser/radiator work, lead abatement, and painting are all complete. The only outstanding item is the windows. The result: we are now more than 117 days from the original written request, and I remain displaced from my home. Significant accessibility-related work has not started, with the exception of the bathroom door widening. III. THE PATTERN THAT NEEDS TO END Since Zack became involved, there has been little substantive movement — instead, alternate proposals and re-opened issues that had already been settled. Mary Shea has had to become involved again to bring this back on track. Asking for closure, not another cycle of discussion. IV. GRANDMOTHER'S ROOM DOCUMENTED CONDITIONS Heat riser / ceiling water damage: spoke with Ed and the crew today; they've said they will address it. Documenting the condition again regardless, since it has already been painted over more than once without the underlying cause being resolved. Furniture: the attached video shows how furniture from my grandmother's room was piled and handled while the crew rushed to hit a deadline — not how property that belongs to someone should be moved. Documenting this now, before the furniture is put back in place, so any damage found at that point is attributed correctly. Management will be held accountable for the condition of the furniture when it's returned to its proper position, not treated as pre-existing wear. V. WINDOWS — IMMEDIATE ANSWER REQUIRED Windows were part of the original scope of work Dara at Strada sent at the start of this project — this should have been done in the spring, and we are now heading into winter with it still outstanding. Two specific, currently-documented conditions: one window does not function and is currently held in position with a piece of wood; a second window cannot be opened or closed at all, with my mother having to use cardboard to seal it, but these windows need strength to open and close; the fire escape window does not open and close properly — in a fire, I should not be fighting to open a window to get out. This matters regardless of the legal heat season — the draft and leakage around these windows, open or closed, is already significant, and this is a window your team has already attempted to repair once. Extreme cold has a direct, serious effect on chronic pain and mobility for both my mother and me. Windows need to be operable for senior and disabled people, not just able-bodied people — normal people cannot open and close these windows without struggling as they currently stand, which is exactly why this needs to be treated as urgent, particularly as weather conditions continue to change. Requesting a written schedule identifying which windows are being replaced vs. repaired, which need lead/friction-surface work, the responsible contractor, permit status, and order/installation/completion dates before winter, not after. VI. BATHROOM SCOPE OF WORK For the record, and so this doesn't require further back-and-forth: the bathroom scope is straightforward and doesn't need additional discussion the way the kitchen does — it includes sink and toilet placement, removal of the existing bathtub. Providing a basic 3D rendering as a guideline, not a finished design, showing toilet placement, shower bench placement, sink positioned at the far-left wall, and handrail placement. The door currently swings out, which is already acceptable and doesn't need to change. Per Ed at Metex, the plumbing permit is being pulled and waiting for permission on when to start. Requesting confirmation of when the bathroom can start, since coming back home only to leave again because there's no functioning bathroom is redundant and pointless. VII. KITCHEN ACCESSIBLE DESIGN As stated in the last meeting when Zack was present: the finishing and design of the kitchen requires the knowledge of an ADA Specialist — Mary Shea. She will be reaching out today with the corresponding email now that her family situation has been dealt with. The kitchen cannot be finalized around a standard range with an oven underneath — an oven positioned underneath the counter is not an appropriate solution for the accessibility needs involved. Two things the reference images need to communicate clearly: no bottom cabinets under the sink or under the cooktop, since the chair needs to roll under both; and a sliding pull-out wood counter next to the heat riser, extendable for additional counter space and pushed back when not in use. Fixture examples provided as potential starting points (not to dictate a final selection, but so the design team has concrete configuration examples rather than returning to a standard bottom-oven range already explained as unsuitable): cooktop options including a Gasland Chef 30" 4-burner gas cooktop, a Whirlpool 30" 4-burner gas cooktop, and a Frigidaire 30" 4-element induction cooktop (preferred — eliminates open flame, may be safer for wheelchair-level use); a VIKIO 24" single electric wall oven to be installed at an accessible height, not underneath the counter; and farmhouse/apron-front sink options (DeerValley 33" workstation, DeerValley 24", and an AKDY fireclay sink). Independently measuring the relevant wall and will provide photographs/measurements separately so the revised layout can be evaluated against actual available space. Floor plans for this kitchen have been requested from the start so the work being done — which is not our responsibility — can be of value. Mary Shea is now available and should finalize the kitchen scope directly, since that's the piece that actually needs her expertise; the bathroom, by contrast, doesn't require further consultation — the scope in Section VI is enough to move forward on grab bars, wet-room conversion, and light switch height. VIII. SCHEDULING — NO GAP BETWEEN PHASES Ed is completing my grandmother's room today and moving to my bedroom and closets this week. Requesting the kitchen and bathroom proceed immediately after, with no unnecessary delay. Requesting written confirmation of: whether Ed moves directly into the bathroom after the bedroom/closets are finished; anticipated start/completion dates for the bathroom; anticipated start/completion dates for the kitchen; permit status for all remaining work (understanding from Ed that plumbing permits have already been pulled for the bathroom — please confirm this and that work can begin); and any permit applications already submitted, so DOB can be followed up with directly using my own resources and government contacts to help expedite any delays. IX. PUNCH LIST AND RAMP SAFETY Requesting one written punch list covering every remaining item across the apartment and building, identifying for each: the responsible contractor/vendor, whether a permit is required, permit status, planned start date, target completion date, and whether the item affects my ability to safely return home. At minimum, the punch list must include: bathroom (toilet/sink placement, bathtub removal, wall reconfiguration, grab bars, wet-room conversion, light switch height, floor/tile demo and installation); kitchen (cooktop, wall oven, sink, cabinet layout with no bottom cabinets under sink/cooktop, sliding pull-out counter, pull-down cabinets, plumbing/electrical relocation as needed); windows for all units (replacement vs. repair determination, lead/friction-surface work, ordering, installation); grandmother's room (final confirmation the heat riser/ceiling water-damage cause has been identified and resolved, not just repainted); my bedroom and closets (current work in progress); the lobby ramp; and any other outstanding item from the original April 29 accommodation request not otherwise listed. Separately, on the lobby ramp: carpet has now been installed over it, making it harder to push up (more resistance) with an uneven underlying graded surface, like pushing up a cobblestone street — this significantly aggravates chronic nerve pain. Concerns about this ramp design were raised before it was even installed and not incorporated; this is becoming a pattern of double work, double cost, and double time. Requesting an update on DOB permits and code compliance for the ramp — Mary Shea can make herself available for this as well, since ramp accessibility is her specialty. X. REQUIRED RESPONSE BY AUGUST 27, 2026 Bathroom and kitchen start and completion dates, with no unnecessary gap after my bedroom and closets are completed; confirmation of the bathroom plumbing permit status and whether the work can begin; details of any remaining permit applications so I can independently follow up with DOB if necessary; a complete window replacement and repair schedule, with the work completed before winter; confirmation that the kitchen will be finalized directly with Mary Shea using the accessibility requirements outlined above; a written update on the lobby ramp, including its DOB permit and code status and the plan for addressing the carpet and traction issue; and a complete written punch list for all remaining work. Please provide this written response no later than Thursday, August 27, 2026. I want to resolve this directly with Summit. However, after more than 117 days, I cannot continue with an open-ended process where the scope is repeatedly revisited without firm dates for completion. If I do not receive a substantive response with actual dates and a clear plan, I will move forward with the agency updates and other next steps already referenced above. At this point, I am asking for the project to be completed and for a clear path back into my home.

Dear Stephanie, This letter is intended to document the continuing delays and unresolved issues concerning Apartment 2O and to provide Summit, Strada, and New Amsterdam with a final opportunity to resolve this matter without litigation. Throughout this process, I have consistently provided access to the apartment, participated in requested meetings and site visits, provided information and measurements, worked with the professionals involved, and made reasonable efforts to accommodate scheduling. Despite those efforts, the project has repeatedly involved changes in personnel, contractors, proposed solutions, drawings, and requested information. As a result, the process has repeatedly returned to discussion and reassessment rather than progressing from an established scope to implementation. The consequences have been continued displacement from my home, additional expenses, disruption to my education, disruption to my mother's living arrangements, and substantial personal and logistical hardship. At this point, I am requesting a complete written plan identifying the remaining work, the party responsible for each portion, the plans and specifications being relied upon, and firm dates for completion. 1. PROJECT HISTORY AND CONTINUING DELAYS Since this project began, the process has repeatedly restarted rather than progressed, with different individuals, proposals, and plans introduced at different stages. Also attaching documentation showing the dates on which project-related meetings, site visits, displacement, and other obligations conflicted with scheduled CFP coursework and study schedule. The significance of this history is not simply that the work has taken time — the continuing problem is that the project has repeatedly been reset as personnel, drawings, proposals, and proposed solutions have changed, without a single consolidated scope establishing what work is being performed, who is responsible for performing it, and when the work will be completed. Timeline of on-site events: March 2026 — painters sent by prior ownership, furniture not properly moved, work stopped before completion. March 30–31 — substandard contractor work, debris left. April 29 — individual enters claiming HPD affiliation, HPD confirms April 30 no one was dispatched. May 14 — MetEx inspection. June 8 — MetEx's approved access begins. June 11 — power wheelchair demonstration documenting turning-radius/doorway problems; crew redirected without notice, resulting in a no-show. June 22 — bathroom doorway widened a second time without lead containment; displacement begins. June 29 — physically lifted up the entrance steps while Jamie Lawler observed in the lobby. July 1 — lead XRF inspection; elevator entrapment incident same day. July 2 — MetEx scope meeting. July 6 — MetEx's plumber on-site, lead-contaminated dust from June 22 unaddressed. July 17 — Mary Shea's initial site visit and report with MetEx present. August 3 — on-site meeting to confirm what was established with Mary Shea. August 4 — looked at a proposed relocation option. August 7 — walkthrough with Zack, drawings provided including a countertop configuration raising usability concerns. Rather than moving from an established scope to implementation, additional meetings, drawings, and proposals have continued to be introduced, resulting in continued delay without a single consolidated scope identifying what will be done, who will perform it, and when. The last work performed before this current phase was June 22 — the painting that resulted in furniture being left in the middle of every room and displacement from the apartment. It was not until permanent work resumed that my mother's room and my grandmother's room were completed and access was given again. This start-and-stop pattern is what has repeatedly happened to my home each time work has paused between phases. As of today, the attached photographs show the current condition of the apartment, still in disarray from this ongoing back-and-forth, with people now on-site working to help restore it to order. Substantial time has also been spent providing measurements, drawings, and layout proposals to move the project forward — including taking my own measurements and working with a caregiver to sketch a workable footprint after drawings requested during Mary Shea's initial visit were not provided until August 24. The drawings ultimately provided also did not identify the square footage of each room. Documenting this time and expense because these tasks were undertaken in an effort to facilitate the project, outside my professional role or expertise. IMPACT ON COURSEWORK — The delays, meetings, site visits, displacement, and related obligations have repeatedly interfered with scheduled CFP coursework. Enrolled in a fast-track CFP program requiring full-day classes and substantial independent study; the attached course schedule identifies the specific dates and hours affected by project-related obligations. These conflicts have not been isolated — the cumulative effect has reduced the time and stability available to complete coursework and prepare for the November examination. This documentation is provided not as a complaint about participating in the process, but to establish the actual educational consequences of the continuing delays and repeated scheduling demands. This process needs to move from repeated reassessment to coordinated implementation. 2. CONTRACTOR AND SCOPE OF WORK MetEx has been involved from the beginning, including painting, lead abatement, and site assessments, participating in the July 17 walkthrough with Mary Shea. Zack subsequently became involved, including an August 7 walkthrough and drawing preparation. Because Zack was not present for the initial meeting with Mary Shea and subsequently became involved in developing drawings, clarification is needed regarding his role. Requesting in writing: the contractor responsible for completing remaining work; the respective roles of MetEx, Zack, Summit, Strada, and New Amsterdam; who is responsible for designing, approving, supervising, and performing each portion; whether MetEx will remain the contractor for ADA-related renovations; why MetEx was not present for the first meeting with Zack and whether MetEx will be present for the next; and the complete consolidated scope and schedule for completion. If Zack is intended to design, supervise, or perform ADA-related work, requesting his professional role, qualifications, and experience with accessible residential design. Given MetEx's prior involvement and familiarity with existing conditions, requesting MetEx remain responsible for remaining work unless there's a specific reason another qualified contractor must be used — if another contractor is proposed, requesting identification and the reason for the change. Not willing to continue with a process where responsibility for the work is unclear or shifts without documented assignment. 3. REMAINING WORK The final scope must address all remaining work: bathroom, kitchen, ramp, and windows. On Monday, a message requesting answers by Thursday received no response. Windows: the issue predates the current ADA accommodation request and was part of the original HPD-violation scope; access to my mother's room, my room, and my grandmother's room was provided so this could be addressed. Specifically requested an answer on windows in Monday's correspondence with no response by the requested Thursday deadline. The windows remain difficult or impossible to safely open and close; my 86-year-old mother, who uses a walker, has had to use cardboard on a window that cannot properly close; significant shoulder deterioration prevents me from safely operating these windows myself. This cannot continue to be deferred while other portions are discussed — requesting an immediate written determination on the corrective work required and a firm completion date, treated independently from the remaining ADA discussions and not pushed into winter or deferred until next year. Bathroom: the proposed shower enclosure and floor slope remain unresolved; the scope should be finalized based on Mary Shea's assessment before additional work proceeds. Kitchen: must be included in the same written scope — not prepared to return to the apartment until bathroom and kitchen work is completed, since returning home only to leave again due to a non-functional bathroom or kitchen would create another avoidable disruption. Following the Mary Shea meeting, the agreed scope should be finalized immediately, materials ordered without delay, and work should proceed rather than result in another round of discussions. Ramp: the current configuration has created additional difficulty with wheelchair propulsion — the grade increases physical effort and aggravates neuropathic pain; the grating presented safety/usability concerns, and the subsequently added carpet has made propulsion more strenuous. The accommodation's purpose should be safe, usable access — requesting the ramp configuration be reviewed and corrected based on appropriate accessibility requirements and Mary Shea's professional assessment. The ramp and window issues require immediate, independent written responses regardless of the outcome of the next Mary Shea meeting; the bathroom and kitchen scope should be finalized following that meeting. 4. MARY SHEA FOLLOW-UP MEETING Understanding a follow-up meeting has been proposed for September 3, 2026 — not available due to a conflict with previously scheduled CFP Capstone coursework running 9:00 a.m. to 6:00 p.m. that day. Providing the course schedule and documentation of previously missed coursework so the educational effect of these repeated meetings is clear. Remaining willing to participate and available Monday, September 7 (morning), or Wednesday, September 9 (after 11:00 a.m., due to a previously scheduled medical follow-up appointment) — offered to accommodate all parties' schedules while avoiding additional conflicts. Requesting confirmation of which date will be used. Mary Shea's involvement was requested because the remaining ADA-related work requires appropriate professional assessment; her initial site visit occurred July 17, and she has spent additional time consulting on the proposed accommodations. Also requesting her outstanding professional fees be processed promptly — understanding her site-visit fee is $250 and her consultation/report-writing rate is $150/hour, with a final invoice to follow reflecting actual services performed; requesting payment be prepared so it is not unnecessarily delayed following completion of the follow-up visit and final report. 5. IMPACT OF CONTINUED DISPLACEMENT Displaced from Apartment 2O since June 22, 2026, with financial, educational, physical, and personal consequences including lodging, food, transportation, assistance required for my mother, and other displacement-related expenses — continuing to compile supporting documentation (receipts, statements, lodging/food/transportation costs, professional fees, and related expenses). Educational consequences have also been substantial: enrolled in an approximately $8,000 fast-track CFP program requiring full-day classes and substantial independent study while approaching the November examination and simultaneously managing this apartment project. Because of coursework already missed, tutoring has been obtained at $150/hour to remain on track. To avoid missing additional class days, arranged to stay at a hotel during the September 2–4 Capstone sessions at a documented rate of $222.33/night, the lowest-cost ADA-accessible option identified within a reasonable distance allowing for assistance if needed. Also receiving support from AccessVR in connection with education and career transition — the continuing delay is interfering with full use of those resources, and that impact will be documented with AccessVR as appropriate. The displacement has also required temporary living arrangements, repeated travel, hotel stays, transportation of the wheelchair and belongings, and other assistance — consequences that would not have occurred to the same extent had the work been completed through a coordinated, timely process. The continuing displacement has also resulted in prolonged separation from my 86-year-old mother, effectively required to live apart during a period when she needs my assistance. Preserving documentation of these consequences and expenses for purposes of evaluating the losses resulting from continuing displacement. 6. FINAL REQUESTS AND DEADLINE Substantial efforts have been made to cooperate and move this matter forward, remaining willing to participate in the interactive process and provide reasonable access and information. What cannot continue is participating in an open-ended series of meetings, revisions, and proposed solutions without a complete scope, clear responsibility for implementation, and a definitive completion schedule. Accordingly, requesting: identification of the contractor responsible for completing remaining work; a complete consolidated written scope covering bathroom, kitchen, ramp, and windows; immediate written answers on the ramp and windows; finalization of the bathroom and kitchen scope following Mary Shea's final assessment; identification of the party responsible for approving, designing, supervising, and performing each portion; final drawings and plans being relied upon; identification and scheduling of the required window work; confirmation of the proposed ramp solution and any necessary corrective work; confirmation of the September 7 or September 9 meeting with Mary Shea; prompt payment of Mary Shea's outstanding professional fees including the first site visit; immediate ordering of necessary materials once the final scope is established; and a firm schedule identifying anticipated start and completion dates for all remaining work. 7. SEPTEMBER 15, 2026 DEADLINE Providing September 15, 2026 as the final deadline for receipt of: a complete written scope of work; identification of the responsible parties; the final plans and specifications being relied upon; confirmation of the remaining work to be performed; and a definitive schedule for completion. Requesting that this document be formally certified or notarized. Following the meeting with Mary Shea, also requesting that decisions and scope agreed upon at that meeting be reduced to writing, with the finalized scope and implementation plan provided within 48 hours of the meeting. Also requesting that Brian Grady of the NYC Commission on Human Rights and a representative of the Mayor's Office for People with Disabilities contact me directly regarding this matter, given the length of time these issues have remained unresolved. Reasonable efforts have been made to resolve these issues directly and cooperate with the parties involved, and strongly preferring to resolve without litigation. However, if the requested documentation and a concrete plan are not received by September 15, 2026, or if the project continues to be delayed without a reasonable basis and schedule for completion, I intend to pursue available legal remedies without further delay. Also reserving the right to seek recovery of documented losses and expenses arising from the continuing displacement and unresolved conditions, to the extent permitted by law, and continuing to compile the supporting documentation necessary to substantiate those losses. This letter is intended to provide a clear record of the outstanding issues and a reasonable opportunity to resolve them. The time for another cycle of discussion without a consolidated plan has passed. Requesting that the remaining work now move from discussion to coordinated implementation.

Dear All, Attention: Arthur Z. Schwartz, Esq.; Zach; and Stephanie Following Monday's site meeting (September 7), the major accessibility issues and proposed corrective work have now been discussed in detail. I am requesting specific written approvals, start dates, and projected completion dates, not another assessment or general statement that the work will proceed "as soon as possible." 1. BATHROOM AND WET-ROOM WORK — Mary Shea explained that an accessible wet room is necessary; the contractor and other attendees discussed the required work, including removing the existing bathroom tile and underlying floor layers, waterproofing the floor and walls, installing appropriate drainage, and determining whether the finished floor can be lowered level with the hallway without a ramp or raised threshold. General agreement among those present, including Zach representing management, favored the wet-room approach. Requesting written confirmation that management approves the bathroom work and authorizes MetEx to proceed with demolition and construction. Attaching the plumbing permit issued June 29, shortly after displacement began June 22 — it references a standing shower rather than a wet room. A joint walkthrough on July 17 with MetEx, Mary Shea, and Jamie evaluated the bathroom's accessibility requirements, discussed again at Monday's meeting; management has had an existing permit and repeated opportunities to evaluate the bathroom work, but no construction schedule has been provided. If the existing permit must be amended or additional filing is required, requesting immediate confirmation of what's needed, who is responsible for obtaining it, and an expedited completion date. If architectural drawings are believed necessary, requesting the architect's identity, the specific reason drawings are necessary, and an expedited completion date. The bathroom's dimensions and general location are not changing — the most substantial work is removing existing tile/floor layers, determining underlying floor level, waterproofing, installing drainage, and rebuilding finished surfaces; remaining fixture-height/placement details can be finalized before installation and should not prevent determining permitting requirements, authorizing preparatory work, and establishing a firm schedule now. The bathroom must be prioritized since it directly determines when safe return home is possible. 2. INACCESSIBLE WINDOWS — Outstanding despite being discussed and scheduled months ago; during the May 12 call, Dara confirmed she had followed up with all relevant parties on scheduling, including the windows, and asked them to contact me directly — no firm date was subsequently provided, and the windows remain inaccessible and inoperable. The contractor, my caregiver, and Zach (who personally tested the windows during Monday's inspection) have all observed they are extremely difficult or impossible for me and my elderly mother to operate. Because of my disability and worsening shoulder condition, I cannot safely exert the force necessary — they must be operable by both a disabled resident and an 86-year-old resident, and the windows and surrounding friction surfaces must be addressed as part of the complete work and lead abatement. Requesting: management's proposed accessible solution; confirmation of when the windows will be replaced; the company responsible; any required approval/filing; and a firm inspection, installation, and completion schedule. If management does not intend to replace the windows, requesting a written explanation of how it proposes to make them safely and independently operable, given that repair has already been attempted and failed while addressing the HPD violations on the windows. Cold weather may make the work more difficult and cause additional delays, and may further affect my mother's health while she remains in the apartment — this must be addressed immediately and not deferred while unrelated portions of the project are finalized. 3. KITCHEN OPENING AND REMAINING KITCHEN WORK — Mary Shea's final report is still needed to confirm appliance selection/placement, countertop configuration, and other finishing details. Monday's discussion addressed closing the existing kitchen doorway and creating the proposed new accessible opening — requesting written confirmation whether management has approved this structural work and whether it can proceed while remaining appliance/finish details are finalized. Opening the proposed entrance and closing the existing doorway would establish the actual accessible space and allow remaining measurements/mobility assessments within the intended configuration. If management believes this cannot proceed, requesting identification of the specific unresolved issue preventing it. 4. MY BEDROOM, BEDROOM CLOSET, HALLWAY CLOSET, DOORS, AND LEAD ABATEMENT — After major bathroom demolition and the final bathroom floor level is established, management should proceed completing my bedroom and adjoining areas, so the contractor can determine appropriate flooring height and create a smooth transition between bathroom, bedroom, and hallway. Work required in my bedroom: installing finished flooring; all required lead abatement (moldings, doorway, window, other friction surfaces); cleaning/treating/completing heat risers and radiator; bedroom window replacement so it opens/closes safely without excessive force; ensuring the fire-escape gate opens/closes without resistance; confirming the fire escape and surrounding work are safe and compliant; and repairing/finishing surfaces affected by the prior wall/doorway alteration between my bedroom and my grandmother's bedroom (supporting framework and new door). The previously altered wall/doorway must be properly reconstructed — before the bedroom door is installed, the contractor must confirm appropriate framing/structural support above and around the doorway, with no unsupported framing or risk of movement, cracking, or buckling. Doors requiring replacement or proper reinstallation: my bedroom entrance door; the closet door inside my bedroom; and the hallway closet door across from the kitchen. Bedroom closet work: lead abatement of existing wood/affected surfaces; repairing or covering interior surfaces with appropriate finished material; completing flooring, painting, trim, molding; and replacing/reinstalling the closet door. The hallway closet across from the kitchen must also be completed: lead abatement of the interior, door frame, moldings, and other friction surfaces; completion of flooring/painting; and door replacement/reinstallation. Approximately eight pieces of furniture in my bedroom must be carefully moved, covered, and protected before work begins — not overturned, improperly stacked, dragged, or handled in a way causing additional damage; requesting confirmation of who is responsible for safely moving/protecting the furniture. Once the bathroom and bedroom are completed, the contractor should proceed with the hallway between bedrooms and bathroom toward the living room: installing finished hallway flooring at the appropriate level; completing required lead abatement around moldings, doors, doorframes, closets, and other friction surfaces; completing the hallway closet across from the kitchen; and painting/finishing all affected surfaces. This rear-to-front sequence reduces the risk of damaging newly completed areas, repeatedly moving furniture, or performing the same work more than once. 5. LOBBY RAMP AND EXTERIOR ENTRANCE — During Monday's inspection, Zach personally observed the wheelchair becoming stuck between the carpet and metal grating on the lobby ramp, the vibration/impact aggravating neuropathic pain, and the inability to independently open the heavy exterior door at the top of the ramp — I demonstrated needing to use my feet or rely on another person, which is not safe or independently accessible, particularly when carrying something or experiencing pain/reduced strength. Requesting a written corrective plan for the ramp and confirmation of whether an accessible automatic door opener will be installed at the exterior entrance, identifying the responsible professional/contractor and firm dates for evaluation, approval, installation, and completion. 6. CONTINUING HEALTH CONSEQUENCES AND FINANCIAL LOSS — Displaced since June 22, with more than $7,000+ in out-of-pocket expenses incurred plus substantial credit-card interest, creating severe financial burden while living on disability income and a mother relying on pension/Social Security. Before displacement, generally completed approximately 10–20 wheelchair/bed/vehicle transfers per week; under current conditions, estimating approximately 10–20 transfers per day — significantly aggravating shoulder pain, reducing strength/mobility, and contributing to additional long-term pain and injuries. Also sustained a burn and new open wound on the foot while living under these temporary conditions; obtaining medical evaluation and documentation regarding these injuries, worsening shoulder condition, possible treatment/surgery, and long-term care that may be required — medically serious and potentially dangerous given reduced foot sensation interfering with the ability to recognize and respond to injuries promptly. My mother has also experienced substantial emotional, physical, and cognitive strain, attempting to live among displaced furniture and belongings for months; the displacement has separated us from one another, unable to monitor her health/daily care, causing consistent worry for both of us; also paid people to help her move/organize belongings, creating additional documented expenses. Completing one small portion of the apartment and then repeatedly restarting invasive work is not acceptable — the most disruptive demolition, wall, lead-abatement, window, and bathroom work should be properly coordinated so we are not repeatedly displaced and exposed to continuing construction. REQUIRED WRITTEN RESPONSE (within 48 hours): written confirmation approving the accessible wet-room bathroom work; authorization for MetEx to proceed and a firm bathroom start date with uninterrupted work until completion, and an explanation of why the existing permit cannot be used immediately to start bathroom work; the accessible window plan, responsible company, and firm installation schedule; written confirmation regarding approval of closing the existing kitchen doorway and creating the proposed new opening; written confirmation this will take place immediately after the bathroom is done or once the bathroom floor level is assessed, with work done simultaneously for completing my bedroom, closets, hallway, doors, flooring, and lead abatement; the corrective plan and schedule for the lobby ramp and exterior entrance; a complete phased project schedule identifying the party responsible for each item; and a clear written explanation of any specific issue management claims is still preventing any portion of this work from proceeding. Access has been provided. The windows have remained outstanding since at least the May 12 scheduling discussion. A plumbing permit has existed since June 29. The bathroom was evaluated during the July 17 joint walkthrough and discussed again during Monday's meeting. The contractor is aware of the anticipated work. The responsibility is now with management to confirm its approvals, resolve any remaining administrative requirements promptly, and provide firm dates. Please note that once the outstanding apartment repairs and accessibility work have been completed, I will be asking Attorney Arthur to open a discussion with management, prior to any court filing, regarding what management is prepared to do to help restore my mother's and my health to the best possible condition, based on the treatment and therapy our doctors recommend — including medical out-of-pocket expenses related to physical damage assessed by doctors and not covered by insurance, as well as any necessary accommodations such as vehicle modifications arising from that assessment. Preferring to resolve these matters directly with the attorney and management before proceeding in court, but asking the attorney to pursue that resolution first. My hard deadline remains September 15. If a complete written scope, approvals, and firm schedule are not provided by that date, I am asking Attorney Arthur to proceed with filing in Housing Court and to seek appropriate relief relating to the outstanding repairs, accessibility failures, and prolonged displacement; compensatory and punitive damages for the pain and suffering my mother and I have experienced; all current and future out-of-pocket medical expenses incurred in an effort to reduce pain and return to a comfortable quality of life; any rehabilitation or physical or mental therapy that may be required for my mother and me; and any other resulting harm.

Dear All, I am bringing the wider group back into this correspondence to provide an update following our September 7 meeting. On September 14, I sent Attorney Arthur Schwartz and Dr. Sharon McLennon-Wier at CIDNY a detailed account of the continuing medical, financial, and family hardship. I am now sharing the key developments with everyone previously involved and requesting assistance moving this matter forward, including legal intervention and proceedings in Housing Court. As of today, September 15, no contractor has been sent to begin work since the meeting, and management has not provided a substantive response addressing the outstanding items in my September 8 letter. TIMELINE SINCE THE MEETING September 7: An on-site assessment took place with Mary Shea-Stifel, Summit and MetEx representatives, my mother, and me to address the remaining accessibility work. September 8: I sent management a detailed follow-up letter identifying the outstanding work and requesting written approvals and a firm schedule within 48 hours. That deadline passed without a substantive response. September 14: I sent a separate update to CIDNY explaining the continued lack of progress and requesting immediate legal assistance. September 14: Zack sent me an individual message explaining that he had been under the weather the previous week and would follow up by the end of the day. That promised substantive follow-up did not arrive. September 15: No work has begun since the meeting. Mary's full assessment is now available, but the outstanding issues remain unresolved. I understand that people become ill. However, Zack's absence does not explain why no one else moved these matters forward when management was already aware of the outstanding work and my continued displacement. I am asking for an explanation of why no work has begun. ASSESSMENT AND SUPPORTING DOCUMENTS Attaching Mary Shea-Stifel's occupational therapy home assessment, dated September 7, 2026. Summit and MetEx representatives attended the assessment, and the report sets out Mary's professional recommendations, including: new soft-close windows; a permanent solution for the ramp, where the carpet-over-grating surface remains problematic and is already showing wear, with a switchback design identified as one possibility; a powered entrance-door opener and a recheck of the entrance threshold's height and bevel; detailed bathroom and kitchen fixture, appliance, placement, and mounting recommendations; and a construction sequence beginning with bathroom demolition to determine the true floor height, followed by bathroom completion and the remaining apartment flooring. Also attaching the kitchen schematic dated September 14 as a working reference alongside the report, and Dr. Luo's September 9 Letter of Medical Necessity addressing accessible, operable windows — previously shared with CIDNY and now being shared with the wider group. The permit question also remains unanswered. Based on the information available, MetEx has held a bathroom plumbing permit since June 29, but it references a standing shower rather than the accessible wet room discussed at the meeting. Management has not answered the earlier question about whether an amendment or additional filing is required. CONTINUING DISPLACEMENT AND HARDSHIP Displaced from Apartment 2O since June 22, 2026 — almost three months. Since the September 8 letter, out-of-pocket expenses have increased by approximately $9,000+, as already reported to CIDNY on September 14. Costs continue to accumulate, funded through loans against my mother's life insurance policy and funds from her pension. Also incurring additional costs to have kitchen drawings and 3D renderings prepared. Shoulder pain has worsened, and a new open wound has developed on the heel. My 86-year-old mother continues to be affected by my absence from our shared home and the financial burden of this displacement. My daughter and grandchildren's planned summer visit was also lost. Very distressed that another week has passed without work beginning while these consequences continue. REQUEST FOR INTERVENTION AND LEGAL ASSISTANCE Asking Attorney Schwartz and CIDNY for assistance proceeding in Housing Court, including confirmation of representation and the necessary next steps. Asking the agencies, elected officials, and other representatives included here to help intervene within their respective roles. Wanting everyone to be aware that, despite the September 7 meeting and the documentation now available, there has been no substantive progress while displacement continues. Thank you to everyone who has remained engaged. Asking for help moving this matter forward through legal intervention and appropriate agency action. Please confirm what assistance can be provided.